Strange problem on MPC3000 w/ SR 790 when power up from display panel stapler cycles

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  • delosangeles
    Trusted Tech

    250+ Posts
    • May 2008
    • 274

    #16
    Differant cartridge

    Originally posted by Jan Sommer
    Since this is not a major issue I'd be interested if this symptone has been ocured since the initial installation. The SR790 exists since a while and I know that the first reveisions with an older firmware may work buggy with newer machines. I also don't know how old the other finisher is you've used for testing. You can't update the finisher over the machine via SD-Card - it has an good old Eprom on it's circuit.

    Maybe you have a chance to borrow an eprom of a "new" SR790 for testing. Otherwise I could provide the SR790 firmware file but you'll need to have access to an eprom writer.

    If this is definetly a new issue you can forget the finisher firmware of course.

    I hope you didn't test the other finisher with the same stapler cartridge?
    I did not use the same cartridge but I could use a eprom writer for this occasion and the future where did you guys get yours from? Thanks for your help.
    Trade like a tiger sleep like a baby

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    • E Winter

      #17
      We got the file from the ricoh tech support via mail - usually you have to buy a new eprom but we had some problems with a customer and needed this update asap so they helped us out. Right now (17:12 local time) I'm at home so I can look after the file on monday, probably first thing in the morning.

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      • delosangeles
        Trusted Tech

        250+ Posts
        • May 2008
        • 274

        #18
        The tool

        Originally posted by Jan Sommer
        We got the file from the ricoh tech support via mail - usually you have to buy a new eprom but we had some problems with a customer and needed this update asap so they helped us out. Right now (17:12 local time) I'm at home so I can look after the file on monday, probably first thing in the morning.
        Thanks but I meant the Erprom Writer not the firmware, I dont need the firmware, I can also get it. I'm just crurious where you got the tool.

        Have a good weekend
        Trade like a tiger sleep like a baby

        Comment

        • E Winter

          #19
          Here's the SR790 FW:

          Download - B4085162_SR790.zip - Sharebee.com, the one and only online file hosting distribution service.

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