[Error Code] E5000 causing SC 919 and 991

[Guest]

Hi Folks

New to this so please bear with me.
Today tring to get an E5000 controller and a Ricoh MP C 3500 to scan but everthing I try giver me the above error codes, I even get this if I try to scan to a mailbox on the Feiry or the network or even the Hold queue.

Any ideas enyone.

Thanks

[ponto700]

SC 919

External Controller Error 6
While EAC (External Application Converter), the conversion module, was operating
normally, the receipt of a power line interrupt signal from the FLUTE serial driver was

detected, or BREAK signal from the other station was detected.

SC 991
1. This SC is not displayed on the LCD (logging only).

[onmiown]

Thanks ponto
I know what the code description is I was wondering if anyone had any ideas how to cure the problem. It seems weird that I get these codes together whenever I try to scan!