MPC7500/6000 run away toner add

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  • sostek
    Technician

    Site Contributor
    50+ Posts
    • May 2010
    • 80

    #1

    MPC7500/6000 run away toner add

    Has anyone experienced any one color adding so much toner so that the color(CMorY) is like a skyshot. mpc6000 4c 61903 , b/w 34446 copies. unplugged the toner add clutch and manually detoned, then vacuumed the "developer catch area" copies ok for now.using oem toner in a good environment.
  • teebee1234
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1670

    #2
    The toner pumps are known to go bad, either not come on at all or continually run (clutch stays engaged). I generally replace the entire assy, not just the clutch. Be sure to do a developer change when/if you replace the pump.

    D014 3359 Toner Supply Unit: Ass’y

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    • XXX
      Technician

      50+ Posts
      • Nov 2010
      • 69

      #3
      Yes. Happened about a year ago after the customer installed a new magenta toner.
      The meter count then was blk-166K & col-130K
      Then I replaced the magenta charge roller at blk-184K & col-154K about 2 months later for a pink stripe call.
      No calls since then other than a firmware upgrade since it was dropping off the network when set to DHCP.

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