[Misc] MP-2000 scan to folder issue

[nashua]

Dear All

I am facing scan to folder issue over my MP-2000. Folder is shared with full rights.
Path using \\ip address\folder name ok.Probably sys is DHCP enable.

Once scanned massage appearing "SENDING FAILED CHECK SETTING & CHECK
SCANNED FILE STATUS".

Pls guide me what more setting over MP-2000 need to change.

Thanks

[mrwho]

Does it happen when scanning to every compter - even your own?

If you're scanning to a 64bit windows system, then you've got yourself a problem.

Updating the firmware could solve your issue.

[nashua]

At present only first time configuring in one computer and i am not sure about Xp is 64 bit or 32 bit.
printer / scanner kit DIF 2000 is a latest version i won't see any firmware updating require.

thanks

[aabarnes1]

If it's xp then its 32 bit. Scan to folder you need, the correct ip client or server name, password and user name, shared folder with all permissions and finally check the computer firewall isn't blocking the scan, McAfee and norton are famous for this.

[mikadonovan]

Make sure under the folder properties that the "read only" box is unchecked, too. Disable DHCP and set a static IP address.

[h.tiberghien]

make sure that the registered destination is "\\ip_adress\share_name".

[tomcatld127]

If the windows firewall is on, you would need to make port exceptions for TCP/IP ports 137 and 138. User account credentials for folder authentication need to be for an Administrator. Does the user have a password on their account? In some cases, the MFP won't send scans to such an account. You could either create a "Scan" account with admin rights and a password, or put a password on their admin account.

[KenB]

If it's xp then its 32 bit. Scan to folder you need, the correct ip client or server name, password and user name, shared folder with all permissions and finally check the computer firewall isn't blocking the scan, McAfee and norton are famous for this.

There is such a thing as Windows XP 64 bit.

Kinda rare, but it's out there.