af1045 tray miss

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  • iust
    Technician
    • Jul 2008
    • 58
    #1

    af1045 tray miss

    hi
    my af1045 show my tray is empty but my tray is full. when I turn off/on it , this problem fixed. what do I ?
    Tags: af1045, amou, empty, full, mis, show, tray, turn
    • Jomama46
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2008
      • 2900
      #2
      If the tray is not raising up, it may need a lift motor, if the tray is raising up, it may be a broken actuator or defective photocell on the feed assy.
      sigpic
      You never realize how cheap a professional is until after you let an amateur do it.
      A+; Network +; PDI+

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        • zed255
          How'd ya manage that?

          1,000+ Posts
          • Dec 2009
          • 1024
          #3
          Seems silly, but make sure you don't have any paper crammed behind the tray itself. That can cause issues with lift too.

            Comment

            • teebee1234
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2008
              • 1670
              #4
              One other thing to consider if the previous suggestions don't resolve the issue is to check the rising unit. The plastic chuck on it that engages the pin on rear of the tray can crack. As the tray rises, the split gets wider and - depending on the amount/weight of the paper- won't always get the paper fully to the top.

                Comment

                • iust
                  Technician
                  • Jul 2008
                  • 58
                  #5
                  motor and photo cell is ok.
                  I check actu. and report.
                  However thank you

                    Comment

                    • TonerMunkeh
                      Professional Moron

                      2,500+ Posts
                      • Apr 2008
                      • 3865
                      #6
                      One of the paper size switch pins that mate up to the green wheel can be loose or bent too. That causes the machine to think the tray isn't set correctly.
                      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                      Hit it.

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