Scan To Email MPC2500

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  • jackiecck
    Technician
    • Nov 2009
    • 16

    #1

    Scan To Email MPC2500

    Hi,
    I'm having difficulty setting up Scan To Email using my Gmail account into Ricoh MPC2500. All the POP & SMTP settings were keyed into the device correctly but still failed to send out emails. Can anyone please help?
  • Megato
    Technician
    • Sep 2009
    • 13

    #2
    This machine does not support secure connection for email accounts, which is the case with gmail.

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    • barratec
      Trusted Tech

      100+ Posts
      • Jun 2008
      • 162

      #3
      Maybe the attachments help you. Bye
      Attached Files

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      • jonhiker
        Senior Tech

        500+ Posts
        • Apr 2010
        • 661

        #4
        i have limited sucess with gmail. try using a different port, 587 instead of 25. i usually just use a gmx account. Free Webmail and Email by GMX | Sign Up Now!. uses port 25 and requires authentication.

        Comment

        • jackiecck
          Technician
          • Nov 2009
          • 16

          #5
          Originally posted by jonhiker
          i have limited sucess with gmail. try using a different port, 587 instead of 25. i usually just use a gmx account. Free Webmail and Email by GMX | Sign Up Now!. uses port 25 and requires authentication.
          Tried with GMX but still no luck.

          Comment

          • bmet69

            #6
            Originally posted by jackiecck
            Hi,
            I'm having difficulty setting up Scan To Email using my Gmail account into Ricoh MPC2500. All the POP & SMTP settings were keyed into the device correctly but still failed to send out emails. Can anyone please help?
            have you tried to ping the smtp, using an IP address will generally work better than name ... you will also need a dns if using name resolution.

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