Aficio 350 noise

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  • leo34staffs
    copierman

    Site Contributor
    500+ Posts
    • Aug 2007
    • 503

    #1

    Aficio 350 noise

    Hi guys, I have an aficio 350 that i briefly looked at (customer wanted to go home) this evening, when powered on it makes a knocking noise. I looked at the back of the machine and it seems to be related to the transfer belt clutch (it seems to be operating a bit slow although no codes).

    Have any of you techs had this trouble, just need a guide basically as my brief visit did not allow me time to find the prob.

    Cheers.
    Networking skills are advantageous but use of a 3m vacuum cleaner is essential
  • Cipher
    It's not easy being green

    1,000+ Posts
    • May 2006
    • 1309

    #2
    Hard to say sitting here.

    I would imagine a failing transfer clutch would generate a error code as it has a H.P sensor detecting the position of the cam.
    (The service code history on the SMC logging would tell you if any had occured).

    But I would definely check the usual suspects first though like the fusing unit.
    As the pressure and cleaning roller can cause such knocking noises.
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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    • tonyd

      #3
      noise

      hi leo

      how about the drum drive gear. ive had a few of these causing noise as well as pcq

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      • leo34staffs
        copierman

        Site Contributor
        500+ Posts
        • Aug 2007
        • 503

        #4
        Cheers for the prompt reply Daz, the fusers ok as i changed the ufr in the process, theres a metal gear at the top that swings over and im wondering if its that. I did look at the smc and i saw an occurece of sc 403 so im getting a clutch for it, just seem as if the noise came from some other part of the machine.
        Networking skills are advantageous but use of a 3m vacuum cleaner is essential

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        • Cipher
          It's not easy being green

          1,000+ Posts
          • May 2006
          • 1309

          #5
          Yer the worst type of service calls for me are for noises and squeaks.
          It's not so bad when it's loud and fairly apparent but squeaks have got to be the worst.
          I spent the best part of two hours the other day tracking down a damn squeak that a customer was moaning about LOL.

          Anyway let us know how it goes.
          • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

          Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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          • Scott_Lewis
            Senior Tech

            500+ Posts
            • Mar 2007
            • 519

            #6
            my bad, maybe..

            [quote=DaZ;13522]Yer the worst type of service calls for me are for noises and squeaks.
            It's not so bad when it's loud and fairly apparent but squeaks have got to be the worst.
            I spent the best part of two hours the other day tracking down a damn squeak that a customer was moaning about LOL.

            I had a call today about the finisher squeaking on Di251 Minolta. I told then that it all sounds normal to me for a 5 year old machine.

            Anyway, when they really squeak they get real bad. I will go after what I consider a legitimate squeak in any part of the machine. But, I wasn"t going to chase down a marginal noise in the finisher. They will have to complain to the boss, first.

            Comment

            • Tonerbomb
              AutoMajical Resolutionist

              Site Contributor
              2,500+ Posts
              • Feb 2005
              • 2589

              #7
              It's a 350 they all make noises , from day 1. The transfer clutch is notorious for such. Drum drive pulley's may make noise but also show CQ and code problems. Time for a new machine!
              Mystic Crystal Revelations

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              • leo34staffs
                copierman

                Site Contributor
                500+ Posts
                • Aug 2007
                • 503

                #8
                New machine? Theres years left in this POS!

                I found the problem and it was:

                When i took off the main drive motor assembly, there is a black drive gear directly above it that backs up to another gear behind it, well that gear had a couple of worn teeth, when the transfer clutch was engaged the extra drive required would cause it to jump. I replaced the transfer clutch also, as i have many of these machines in for scrap (luckily!)

                Thanks for the prompt replies guys
                Networking skills are advantageous but use of a 3m vacuum cleaner is essential

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