MPC4000 Weird Problem

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  • Vioksrall
    Technician

    50+ Posts
    • Sep 2010
    • 84

    #1

    MPC4000 Weird Problem

    The machine automatically prints unreadable fonts with a word, THIS PROGRAM CANNOT BE RUN IN DOS MODE. I already updated all the firmwares but still the same problem. Please see attached sample prints. Thanks in advance.
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  • Herrmann
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2006
    • 792

    #2
    shot in the dark: wrong printer driver?
    tell us a little bit more, under what circumstances this error appear
    If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

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    • Vioksrall
      Technician

      50+ Posts
      • Sep 2010
      • 84

      #3
      it automatically prints with that kind of printouts...more than 1O PCs using that machine with RPCS driver and MS 2007 OS... does this caused by virus?

      Comment

      • Herrmann
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2006
        • 792

        #4
        To isolate the Problem, first at all, i would disconnect the mashine from the Network, attach a laptop and try to print. What happens?
        If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

        Comment

        • Vioksrall
          Technician

          50+ Posts
          • Sep 2010
          • 84

          #5
          Actually it's just automatically printing like that..I tried to test print all the PCs connected but are all fine..For instance, after printing the SMC report, it prints automatically with that print out.. Does it might caused by virus or HD problem? The customer keeps complaining coz their paper runs out immediately.

          Comment

          • Eric1968
            Service Manager

            1,000+ Posts
            • Jan 2009
            • 2458

            #6
            I saw this a couple of years ago on an Aficio 2022. Turned out to be a computer virus on the network. Like herrmann says, connect a laptop using a crossed cable and see if the laptop prints OK or not.

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