C2050 light copy

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900
    #1

    C2050 light copy

    Black copies are barely visible but color copies look fine. The Bottle drive motor and PDCU have been replaced with no change what so ever. The k developer in on a clutch and with the PDCU out both gears are turning but with the PDCU in theres no way to see if the clutch is turning the dev unit.
    I dont think HV or it might be black not light, or am I wrong?
    What else to look for?

    One more thing the tech just conveyed to me, the operator says it started after she removed a paper jam. ??
    Last edited by Jomama46; 02-11-2011, 09:25 PM.
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+
    Tags: black, black copies, bottle, c2050, change, color, copies, front cover, gears, light, tsc, unit, waste toner
    • teebee1234
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1670
      #2
      Sounds like the transfer belt is not contacting the black pcu. I think the ITB lock lever (A) raises the black transfer roller away when you rotate it to open the front cover. Any chance she jacked it up by accidentally trying to remove a jam from the front?
      Last edited by teebee1234; 02-12-2011, 02:28 AM.

        Comment

        • Jomama46
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Apr 2008
          • 2900
          #3
          Ya know, teebee, that fits so well! Thanks, I'll check it out.
          sigpic
          You never realize how cheap a professional is until after you let an amateur do it.
          A+; Network +; PDI+

            Comment

            • tcs04
              FORMER Techie

              1,000+ Posts
              • Apr 2009
              • 1183
              #4
              On the MPC2050 it's the very small level just above top right corner of the Waste Toner unit.

                Comment

                • Jomama46
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Apr 2008
                  • 2900
                  #5
                  Thanks teebee and tsc. The transfer lever was disengaged and they had broken the door piece off so they could close it! Brainiacs!
                  sigpic
                  You never realize how cheap a professional is until after you let an amateur do it.
                  A+; Network +; PDI+

                    Comment

                    • tcs04
                      FORMER Techie

                      1,000+ Posts
                      • Apr 2009
                      • 1183
                      #6
                      Originally posted by Jomama46
                      Thanks teebee and tsc. The transfer lever was disengaged and they had broken the door piece off so they could close it! Brainiacs!
                      Do customers ever cease to amaze?!

                        Comment

                        • teebee1234
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Jul 2008
                          • 1670
                          #7
                          Sometimes we have to regress and think like a customer...

                            Comment

                            Previous template Next
                            Working...