MP2000L scan to e-mail

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  • Blazer1087
    Trusted Tech

    100+ Posts
    • Nov 2010
    • 195

    #1

    MP2000L scan to e-mail

    Hi everyone. I have an account that has been using thier MP2000L for quiet a while now as a printer with no problems. Thier IT guy decieded they could use the scan function and tried to set it up. He tells me it cant scan. When you select the scan function the display says " connecting to PC, set origanals and select settings from PC" He wants to scan to e-mail but cant figure out how. They are using windows XP. I dont see scan listed under user tools and dont see any addressbook settings. Is this machine missing something? Thanks for any ideas you have.
  • anthony123
    Technician

    Site Contributor
    50+ Posts
    • Nov 2007
    • 62

    #2
    First of all find the ip address of the machine, Then use IE to access the machine, you can set the machine up to scan to Email with the browser. You may need to go into admin mode. You will need the user name and password usually username= "admin" password= "password" You will slso need email settings like SMTP Server Name, SMTP Auth. User Name, DNS Server 1, DNS Server 2, DHCP= off. there are other variables, but you can start here,. good luck....Ant

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    • KenB
      Geek Extraordinaire

      2,500+ Posts
      • Dec 2007
      • 3945

      #3
      No scan to folder or scan to email capabilities with this model.

      It can only pull scan using a TWAIN driver; that's why you get the "Connecting with PC" message.
      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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      • Blazer1087
        Trusted Tech

        100+ Posts
        • Nov 2010
        • 195

        #4
        I guess that would explain that, thank you. If they had the spf version they would be able to scan to E-Mail?

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        • anthony123
          Technician

          Site Contributor
          50+ Posts
          • Nov 2007
          • 62

          #5
          Found conflicting info on this model mp2000 mp2000L, found 3 that say it can Scan to Email: SMTP, TCP/IP (IPv4)

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          • KenB
            Geek Extraordinaire

            2,500+ Posts
            • Dec 2007
            • 3945

            #6
            The MP 2000SPF will give you scan to email. (It will even do LDAP lookups.)

            The 2000 and 2000L will not.

            This is one area where checking out the public site is actually the best place to find this type of info.
            “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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