Dsm622/Aficio2022 & Dsm615/Aficio2015 power issue

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  • ronald2020
    Technician
    • May 2009
    • 31

    #1

    Dsm622/Aficio2022 & Dsm615/Aficio2015 power issue

    Hi you'll,

    I've got the above mentioned machines with the same problem.

    When you turn on the power switch the power saver/standby led flashes once but the machines do not come on. I had a second perfectly working Dsm622 whose components, from your keyboard down to the power switch, I swapped around with the faulty machine and you won't believe this, everything from the faulty machine worked perfect and unfortunately I can't say the same for the components fitted on the faulty machine.

    Any ideas or maybe someone has once had the same problem?
  • CrapAimer
    Trusted Tech

    250+ Posts
    • Jan 2010
    • 296

    #2
    if it has a document feeder fitted unplug that,

    Comment

    • ronald2020
      Technician
      • May 2009
      • 31

      #3
      No document feeder on both machines I've tried unpluging everything I can think of and changed point of power source.

      Comment

      • mikadonovan
        Senior Tech

        Site Contributor
        2,500+ Posts
        • May 2008
        • 2931

        #4
        I've had a bad HDD cause the same problem.
        NEVER ASSUME ANYTHING

        Comment

        • duane@pbbsinc.com
          Technician
          • Mar 2011
          • 77

          #5
          You might want too try hdd first if not that could be firmware corrupt reload at power on does op panel light up???any service code when in service mode??

          Comment

          • ronald2020
            Technician
            • May 2009
            • 31

            #6
            Originally posted by duane@pbbsinc.com
            You might want too try hdd first if not that could be firmware corrupt reload at power on does op panel light up???any service code when in service mode??
            Both machines are basic no optional extra's on, just platen covers no print/scan or fax and the panel is dead the macine does not switch on except to flash on the standby led.

            Comment

            • ronald2020
              Technician
              • May 2009
              • 31

              #7
              Originally posted by ronald2020
              Hi you'll,

              I've got the above mentioned machines with the same problem.

              When you turn on the power switch the power saver/standby led flashes once but the machines do not come on. I had a second perfectly working Dsm622 whose components, from your keyboard down to the power switch, I swapped around with the faulty machine and you won't believe this, everything from the faulty machine worked perfect and unfortunately I can't say the same for the components fitted on the faulty machine.

              Any ideas or maybe someone has once had the same problem?

              Hi Guys,

              For those of you interested in knowing what had caused the fault on Dsm615/Aficio2015.

              The harness for the scanner lamp was the culprit it some how shorted on the frame of the machine but it was not visible. Haven't managed to check on the Dsm622/Aficio2022 as yet but will update once I get the chance.

              Hope this saves somebody time one day.

              Comment

              • teebee1234
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jul 2008
                • 1670

                #8
                Thanks for posting the fix, it really helps us. Not everyone does it and can be frustrating wondering what the solution is.

                Comment

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