This machine is jamming constantly . It seem to jam when Im not there . I do believe the customer I replaced feed tires and still the same . Is there a paper feed clutch that drives all the cassettes . because its not any one particular tray its all of them suddenly.What should I look for ?
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What are the jam codes the machine is logging? diagnosing the cause maybe a bit more easy with codes.Networking skills are advantageous but use of a 3m vacuum cleaner is essential
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Check your jam history to see which sensor is registering the jam. Every cassette has a paper feed clutch. Could also be the registration clutch. A few years ago I solved a paper jam by replacing the left door switch. The first thing to look at is the jam history.Comment
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Ok will do first thing tomorow ThanksComment
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Which address would I find the jam codesComment
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7504 for paper jam locations
"See if you can rent a spring hook and a phillips screwdriver it will make your life that much easier..."Comment
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or print the 5990-004 reportRicoh & Microsoft may pay the bills but Un*x saves my ass every day.
MCSE/CCNE/ENS and other crap...
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ask the customer to show you how they clear the jams and see if they close the latch on the vertical transport door correctly. I had one customer who never did and was always getting jams, but when closed properly the machine was fine!Comment
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