3245C keeps asking for black toner

[jonbonse]

Re: Thx

It turned out to be the toner attraction pump. Did it without removing the laser unit.
Thanks everyone for the input

Hi Dexor

I have 3228 that has the same problem. . .

My intentions are to replace the pump but have never done it before. . .

I have researched the process in the SM which says to remove the Laser unit but wondered how you managed to do this without removing the laser unit??

From looking in the machine, there seems to be a metal bracket that hides one of the screws on the pump. . . . . .did you have to remove this?

Thanks!

[Ricohlovers]

Re: Thx

Hi Dexor

I have 3228 that has the same problem. . .

My intentions are to replace the pump but have never done it before. . .

I have researched the process in the SM which says to remove the Laser unit but wondered how you managed to do this without removing the laser unit??

From looking in the machine, there seems to be a metal bracket that hides one of the screws on the pump. . . . . .did you have to remove this?

Thanks!

Hi,

You can replace the pump without removing the laser unit. The two screws holding the pump can be removed with a long handle screwdriver.

[Dexor]

Re: Thx

Hi Dexor

I have 3228 that has the same problem. . .

My intentions are to replace the pump but have never done it before. . .

I have researched the process in the SM which says to remove the Laser unit but wondered how you managed to do this without removing the laser unit??

From looking in the machine, there seems to be a metal bracket that hides one of the screws on the pump. . . . . .did you have to remove this?

Thanks!

If you remove drums/dev units and transport unit plus use good flashlight you will see two screws holding the pump to the rear frame. Didn't see any brackets, but I remember it was rather tricky to see and remove those screws. Don't attempt to remove them unless you've done the following:
(No need to remove laser, and if not for the small connector that the pump has dangling on the other side you'd be all set. But thanks to Ricoh's engineering genius that connector is the culprit - to access it I had to remove the whole rear side - motors, clutches - don't remember well now):
- open and swing the motherboard cage, remove all that is necessary to access that connector from the pump - it's but 3 inches long, if that - and it connects with another connector. If you find a way of accessing that joint where the connectors meet - you're home free. I had to remove all that hardware in the back to access it. I didn't clean the pump - I simply used another pump from another machine (it must be exactly the same as they are all different for dif color). You'll get the gist of removing the outflow of toner into waste container, this isn't that hard.