RICOH 3228C sd card firmware issues

[fshead]

have been trying to load the newest firmware for customer with issues scanning to windows 7 pro.
formated 5 different sd cards from 18m,256meg,512meg,1gig,2gig,both in fat and fat32 and keep getting "no valid data error code e-24.
i put the romdata file on the card and tried naming the file wth the firmare B202,B180 AND B178 FOR ALL THREE MODELS..NO LUCK..ANY INPUT APPRECIATED

[rthonpm]

Make sure you're putting the .fwu files on the card and not the .rfu used for remote upgrades. Also, try a 64 MB card if you can find one as I've used one for years and never had to format it once.

Are you trying to load just the network firmware? Try updating everything and see if you get any better luck.

[fshead]

hi
i just cked the file names and they are "rru" files
on the pdfs they are called rfu files.
this was sent to me zipped.
if i log into the copier can i
do the firmware thru the web?
thnx

[rthonpm]

You can, but be sure that no print jobs or faxes will go to the machine. You will have to do them one at a time, but it should work.

[tcs04]

hi
i just cked the file names and they are "rru" files
on the pdfs they are called rfu files.
this was sent to me zipped.
if i log into the copier can i
do the firmware thru the web?
thnx

rru / rfu files are the remote ones. you need the .fwu files. I would stick with fwu if you're not sure.

[jonhiker]

you can update through the web imagemonitor using the .rru files. it is slower in that it transfers the files, then loads the firmware, andthen reboots the machine after each upload and install.

[fshead]

thnx for the info
i can update via a crossover on my laptop.
i do system 1st?
and have to turn the machine on and off for each firmware?
thnx

[fshead]

just an update.
it was the remote firmware i had and the machine took the upload without issues,
one at a time and with automatic reboot on the copier.
thnx

[rthonpm]

Glad it worked for you. The remote firmware can come in handy, and some of the smaller printers can only be done this way. At least on the TRSC the firmware files are sorted by Remote and SD card, but I have seen rru and rfu files under the SD card firmware links before, though it's been awhile.