Ricoh Aficio 1075 & 2045esp - Windows 7 PC not finding network scanner

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  • thendral
    Technician

    Site Contributor
    50+ Posts
    • Mar 2011
    • 82
    #1

    Ricoh Aficio 1075 & 2045esp - Windows 7 PC not finding network scanner

    All,

    As title says, Aficio 1075 & 2045esp both was working fine when OS was win xp. Lately upgraded to win 7 now it is not able to find these machines as scanner. Installed the drivers etc. still it is not finding these machines as scanners. I also disabled all the firewalls etc from the machine, but still it couldn't fine. Some machines are connected to network via wireless and some through LAN cable. But both machines doesn't see the scanners.

    I tried with all the versions of Windows 7 - Home Premium, Professional & ultimate

    By the way, Printing from all these machines are fine.

    I really appreciate any help in this regard.

    Thanks.
    Last edited by thendral; 05-02-2011, 04:01 AM.
    Tags: 1065, 1075, 2045, 2045esp, aficio, ftp server, ricoh, scan, scan-to-ftp, scanner, windows 7, work
    • KenB
      Geek Extraordinaire

      2,500+ Posts
      • Dec 2007
      • 3945
      #2
      There are only 32 bit versions of the TWAIN drivers - no 64 bit.
      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

        Comment

        • teebee1234
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2008
          • 1670
          #3
          Your best solution (short of upgrading the mfp's) is to put an XP box on the network, load scanrouter lite on it and use it as a file server. Done that at a few accounts where the customer had extra pc's laying around after upgrading their office. I did it as a goodwill gesture and stressed to the customer that this is not supported and any issues with scanning is technically not covered as part of their maintenance. That being said, I've haven't had any real issues otherwise. You have to make the decision if the customer is worth the trouble and whether to charge them network service fees.

            Comment

            • infsergey
              Technician
              • Apr 2011
              • 14
              #4
              Try like this http://www.copytechnet.com/forums/ri...fessional.html. In the second post there are instructions

                Comment

                • thendral
                  Technician

                  Site Contributor
                  50+ Posts
                  • Mar 2011
                  • 82
                  #5
                  Thanks a lot teebee1234 & infsergey. I will try both the options and see which one will be the best bet. Thanks a lot again.

                    Comment

                    • Tonerbomb
                      AutoMajical Resolutionist

                      Site Contributor
                      2,500+ Posts
                      • Feb 2005
                      • 2589
                      #6
                      Really? It's win 7 and it doesn't work.......... Ricoh isn't writing some drivers for 7 64 bit!
                      Mystic Crystal Revelations

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                        • thendral
                          Technician

                          Site Contributor
                          50+ Posts
                          • Mar 2011
                          • 82
                          #7
                          I guess they consider these models as legacy...

                            Comment

                            • Gift
                              Service Manager

                              1,000+ Posts
                              • Mar 2011
                              • 2457
                              #8
                              I don't know if one or both of these models supports scan-to-ftp (probably not the 1075) but that would be a workaround (if supported). Just get a ftp server tool like filezilla (very easy to set up) and you're good. Worst case is to set up an XP box like already suggested or selling some fancy new machines^^

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