Cant access WIM (SPC411)

[ricoco]

Hello!
I can not access WIM in one of my machines SPC411.
When i try to do that the browser dont open the page.
I can see this machine with Smart Device Monitor but when i try to open it... nothing.
I tryed to take a look in @remote and i saw that this device is in SNMP.
Probably the HTTP is desabled??? is it right????
If so, can i change that? how?

Thanks!!!

[Jomama46]

SP5885-20 must be at 1

[ricoco]

SP5885-20 must be at 1

Thanks!
Is there anything more?
The customer is very far (actually the only access is by plane). I have someone there that will give me some help but i what to have all the information with me.
Thats why i ask you if there is anything more.

[Jomama46]

Thats all I got babe.

[ricoco]

SP5885-20 must be at 1

I can not find this SP in the manual. I wanted to read what it say

[Jomama46]

I dont have that manual but here is the meaning of that code

5885 close or disclose the function of WIM

[teebee1234]

SP5885-20 must be at 1

At first I was sure that was the right SP, but dug around and found out it is actually...

5828 091 Web (0: OFF, 1: ON) *CTL
Enables or disables the Web monitor.
[0 or 1 / 1 / 1/step]
0: Disabled, 1: Enabled

[ricoco]

Thank you all for the help.
May i ask one more question? What about the SNMP in the @remote?
Why isnt like the others in HTTP??
Is there a relation with this SP? enable or disable??

[Jomama46]

Thanks for the correction teebee

[BakaBandit]

At first I was sure that was the right SP, but dug around and found out it is actually...

5828 091 Web (0: OFF, 1: ON) *CTL
Enables or disables the Web monitor.
[0 or 1 / 1 / 1/step]
0: Disabled, 1: Enabled

I had a similar problem with some machines, and when I set web to 1 wim still didnt work, when I printed interface list i saw that HTTP was down, so i had to telnet in to set HTTP to up.
Telnet is 5828 090 set it to 1
then on a computer connected to the machine do this:

(this is for windows only)
start->run
type: CMD
type: telnet <ip address of machine> (without the <>)
login and password are the same as for wim.
when you see msh>
type: set http up
type: logout
then it will ask you to save, type yes

If you want to check if http is truly down:
when you see msh> type show
scroll up, and find http

hope this helps!

Cheers

[ricoco]

Thanks to all.
I will try tomorow.
Once again thanks

[ricoco]

Hello BakaBandit.
I tried that solution but when i try to access telnet to this machine it let me enter the user and the pass but when i type show... nothing is displayed. only shows the blinking underscore.
Than i tried the solution; type: set http up ; type: logout and yes to save.
Than it shows me a message: now, save data. And than conection to host lost. And still do not work. I can not access WIM
Any idea??? I realy want to fix this...
I tried to do it the command: show in other machine and everything worked fine. Why does not work in this machine???

[BakaBandit]

Hm... show should work, i never did try on that model, maybe it has something to do with that...
The set http works as it should...
Try print list in interface settings, it is the same as the show comand.
if you are doing it remotely,trough telnet you can also try to get web up by typing: set web up

[TonerMunkeh]

An incorrect or missing gateway or subnet can also cause this.

[ricoco]

An incorrect or missing gateway or subnet can also cause this.

This machine is set by DHCP