Password Change on MPC2050

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  • brodera
    Trusted Tech

    100+ Posts
    • Aug 2009
    • 106
    #1

    Password Change on MPC2050

    Hi!

    I just got a call that they cant scan to folder. I went there and saw that the folder path was totaly wrong. logged in via web monitor and typed in admin, Authentication fail.
    then i tryed logg in as supervisor, Authentication fail / wrong password......

    This costumer has no internet connection what so ever due to secutity reason.

    The costumer cant even handle a computer, so i doubt that they have change it.

    What can i do? beside change the NV-RAM.
    Tags: admin, change, connection, fail, folder, logged, mpc, password, scan, secutity, web
    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3873
      #2
      How have the passwords been changed then? Unless supervisor works the only thing you can do is change the NVram. Bill 'em!
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

        Comment

        • brodera
          Trusted Tech

          100+ Posts
          • Aug 2009
          • 106
          #3
          Well.. as i was saying, there is no way that the guys at that company can change the password. Prolly some rival company that did this on a visit...

          well well. thanks for info TonerMunkeh

            Comment

            • teebee1234
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2008
              • 1670
              #4
              Just for goofs, did you try and login to User Tools on the device itself?

                Comment

                • brodera
                  Trusted Tech

                  100+ Posts
                  • Aug 2009
                  • 106
                  #5
                  Originally posted by teebee1234
                  Just for goofs, did you try and login to User Tools on the device itself?
                  Yeah, but the machine does not respond when i press the KEY button, so i guess that it dosent have any password on it.

                    Comment

                    • zed255
                      How'd ya manage that?

                      1,000+ Posts
                      • Dec 2009
                      • 1025
                      #6
                      You can try performing an NCS clear with 5-801-11, and generally OK to do 5-801-10, 14, 15, 20 if the NCS didn't help. Just don't do a full clear. Did you say you can get in via the OP? If so the admin authentication isn't likely on and it will be just the WIM that shows a password being set.

                        Comment

                        • brodera
                          Trusted Tech

                          100+ Posts
                          • Aug 2009
                          • 106
                          #7
                          Got it solved by manualy type in the IP-Adress and then use the Auth info.

                          The password thingy is still a ghost story

                          Thanks for good replys! Reps to ya all!

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