Gestetner DSM 627 scanning

[stevee104]

Have a machine that when you hit the scan button it tells you there is no hard drive installed. This machine
does have a print/scan board with a hard drive and i have search the service manual over and over but cannot come up with why it would say no hard drive.

[rsyarcia]

Start from checking the connections(harness) from HD to boaRD then if still the same replace the harddisk.

[stevee104]

I tought the machine would code out and not copy or print if the hard drive was bad or had a bad connection.

[zed255]

You won't get a code if the HDD is completely non-functional, as in no power to the drive or cable not connected. Usually you would get an SC if the HDD is seen by the machine but not responding as expected or corrupted.

[rsyarcia]

if no hd installed you can see address book error(sc 870) and when you press doc server and scanning it will tell you no hd installed.

[stevee104]

Does any one know where to get the hard drive from and the cost of it. Also do you think if we reformat the old hd will it work.

[rsyarcia]

you can buy it from local PC store. take out the old hd from the machine and bring it with you when you buy new HD -80 GB to 160 GB. I dont know if higher than 160 GB is compatible. this machine uses parallel connection.

[stevee104]

Is there anything special to formatting it when installed i notice in the service manual to use 5832 and there are options
of 1-11.

[rsyarcia]

you can follow the service manual procedure

[stevee104]

There has to be something missing on this machine, 2 brand new hard drives installed formatted and still no hd
when we hit scanner button we can also save data for the address book so i know the hd is okay.Is there a printer only dimm
and a printer/scanner dimm or they all the same.

[teebee1234]

There is 64MB resident memory and the 128MB dimm option. I'm pretty sure the address book will store in memory on the FCU without the HDD installed/operational since these devices can be configured basic with a fax and no hard drive. I'm leaning toward no power to or data from the HDD due to a bad connector (power or IDE). Can you hear/feel the HDD spin up when you power up? Do a voltage check first on the power cable for the HDD.

*There is only a printer/scanner dimm available for this

[stevee104]

You can hear the hd turning,but when i remove the old hd and installed the new one everything in the address book is gone
and when i reinstalled the old hd they reappear and the ones i put on the new one that i made up that where not on the old one are gone but the others are still there.So this is why i am comfused it the only machine that we pickup on maintance
with a company that had several other different model copiers so i know very little about this machine.