Toner problem on Ricoh mp2550

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  • Gesttech
    Trusted Tech
    • Oct 2009
    • 123

    #1

    Toner problem on Ricoh mp2550

    HI everybody

    My problem is that my client has problem with toner, when they changing new toner. About twenty copy, it indicate no toner & when loading toner Noise in machine. I check.Then I see & I replace the lower development frame ,idler gear,developement gear that was broken. I insert pcu in machine -machine alway indicate no toner-then I close front & right door. It 'loading toner' but when finish its indicate no toner, load toner. I open right cover door, too many toner on transfer separation unit. machine cannot load toner What happen & what to do??

    Thanks...........
  • bilyahn
    Service Manager

    1,000+ Posts
    • Dec 2006
    • 1470

    #2
    I don't have this machine but had a similar experience with a Ricoh and it required the replacement of the PCU unit. Toner kept going right through the drum unit onto the xfer roller and giving this message.

    Good luck.

    Bil

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    • rthonpm
      Field Supervisor

      2,500+ Posts
      • Aug 2007
      • 2854

      #3
      These machines seem to be notorious for this issue: try looking at the toner hopper, PCU and potentially try reflashing or reloading firmware. I've tried that last one as a total crap shoot, last ditch attempt and it seemed to do the trick.

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
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        Paul@justmanuals.com

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