Shape of MP3500 vs MP4500 vs MP5000 toner cartridge

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  • tinfox
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2007
    • 317
    #1

    Shape of MP3500 vs MP4500 vs MP5000 toner cartridge

    I have a customer who INSISTS on not paying for OEM toner (ARRGGG!) so I'm out there every six months like clockwork to swap out their MP3500 for 4500A toner.

    I am curious why this keeps happening. I did some research. They order toner for an MP5000 what they appear to be getting is the top one from here.

    But why/how can there be two different shapes?
    Tags: 450, 500, aficio, cartridge, cartridges, customer, mp4500, ricoh, roller, toner
    • iMind
      Vacuum Cleaning Expert

      1,000+ Posts
      • Mar 2008
      • 1116
      #2
      sigpicWe can all Win, but at the end we all loose. Save the greyhound

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        • tinfox
          Trusted Tech

          Site Contributor
          250+ Posts
          • Nov 2007
          • 317
          #3
          Both the 3500 and 5000 use the same dev. So I assume the toner should be the same. Tomorrow when I go there I'm going to pour some of that 3500 milk bottle toner into the 4500A cartridge and see if it works. They bought a case of the milk bottle toner.

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            • cobiray
              Passing Duplication Xpert

              1,000+ Posts
              • Mar 2008
              • 1199
              #4
              I sure hope you're billing them for they're cheapness and inability to get the good toner...
              the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
              Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
              Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

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                • iMind
                  Vacuum Cleaning Expert

                  1,000+ Posts
                  • Mar 2008
                  • 1116
                  #5
                  Originally posted by cobiray
                  I sure hope you're billing them for they're cheapness and inability to get the good toner...
                  X2
                  sigpicWe can all Win, but at the end we all loose. Save the greyhound

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                    • df3036
                      Trusted Tech

                      100+ Posts
                      • Feb 2009
                      • 109
                      #6
                      If it is anything like the SP8200 printer and the MP4000's, then remove the plastic guide just below the toner bottle motor. You can put either bottle in the the machine. We have a customer with both and they would eventually put the wrong bottle in and it would jam and not turn giving light copies. Dev=same therefore Toner=same. Good Luck
                      Kittens give Morbo gas.

                      A+, Network+, Server+, PDI+

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