Ricoh Aficio AP3800C - Scanning 11x17 at 400dpi problems

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  • KenB
    Geek Extraordinaire

    2,500+ Posts
    • Dec 2007
    • 3945

    #16
    If I'm not mistaken, the file output type or compression should have no bearing on the machine's scanning capabilities.

    The data needs to be stored in a raw machine format before it gets converted to a tif, jpg, or pdf. That's where the memory / hdd specs kick in.

    I looked up the user manual as well as the product support guide for this model, and both seem to allude to the fact that 400 dpi scanning is only supported for letter size. Nowhere did I find an actual dpi spec for 11 x 17.

    Funny how they bury and cloud facts with gibberish, isn't it?
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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    • RoadKing
      Technician
      • Jan 2010
      • 19

      #17
      Re: Ricoh Aficio AP3800C - Scanning 11x17 at 400dpi problems

      Check your max e-mail file size. You're probably set to the default of 2048. Turn it off or max it out.
      I'm trying to think, but nothing happens...

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      • RoadKing
        Technician
        • Jan 2010
        • 19

        #18
        Re: Ricoh Aficio AP3800C - Scanning 11x17 at 400dpi problems

        Sorry... just saw that you're scanning to folder.
        I'm trying to think, but nothing happens...

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