I just installed a fax on a B246. Fax is recognized in sp mode and user tools, but the hard key on the left side of the op panel does not work. I tried another keytop, removed and reinstalled the fax, still no hard key operation. It is in the #5 slot like it's supposed to be. I am thinking the switch itself may be bad, but wanted to check here first before I pull the op panel off. Anyone run in to this before?
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NEVER ASSUME ANYTHING -
Check / update the firmware as there appears to be some fax related fixes.
System/Copy 2.04
2. Supports the Fax and G3 options.
3. Fax does not start after resetting the controller.Firmware information
The following are the firmware versions for use with the fax option. When installing
these options, it is necessary to install the following firmware or newer together as
a set.
Software Part Number Version
System/Copy B2475101J 2.04
FAX B2475108C 03.00.00
Scannner B8415510D m3_1.17
Printer B8415520D 1.05
Net File B8415530D 2.02
WebSystem B8415540C 2.01
WebUapl B8415550A 1.10
RFax B8415560A 01.06.00
LCDC B2471491A (NA) 1.19
B2471492B (EU) 1.19
B2471490B (AA) 1.19- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother - Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
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Good call. The fix was in the LCDC firmware.NEVER ASSUME ANYTHINGComment
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