Scan to Folder with a Windows 7 OS

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  • Vioksrall
    Technician

    50+ Posts
    • Sep 2010
    • 84
    #1

    Scan to Folder with a Windows 7 OS

    I followed the procedure given by the NRGI post on how to configure SCAN TO FOLDER with a WINDOWS 7 OS but still it don't work. Am I missing something? Does anyone had experience with the same problem? Please help. Thanks.
    Tags: configure, folder, missing, procedure, sca, scan, scan to folder, scan-to-ftp, windows, work
    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2561
      #2
      If the PC has Windows Live Essentialson it, remove it. Have seen this a few times now. Also, do not put the destination folder on the desktop; this too can cause issues.
      Failing to plan is planning to fail!!!

        Comment

        • df3036
          Trusted Tech

          100+ Posts
          • Feb 2009
          • 109
          #3
          Depending on the model, you will need to do a firmware update....
          Kittens give Morbo gas.

          A+, Network+, Server+, PDI+

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            • cobiray
              Passing Duplication Xpert

              1,000+ Posts
              • Mar 2008
              • 1199
              #4
              You might need local login credentials to access the folder. I've had a few that I needed to create generic scan accounts on the local machines to have access to the folders.
              the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
              Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
              Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

                Comment

                • Gift
                  Service Manager

                  1,000+ Posts
                  • Mar 2011
                  • 2439
                  #5
                  Originally posted by df3036
                  Depending on the model, you will need to do a firmware update....
                  that's correct - microsoft did some changes with the SMB protocal that's why you might have issues with older models/fw versions. I'm afraid that some discontinued products won't work with scan-to-folder/win7 at all (you can still use scan-to-ftp then).

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                    • Scoop
                      #6
                      Which machine are you trying to scan from?

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                        • Vioksrall
                          Technician

                          50+ Posts
                          • Sep 2010
                          • 84
                          #7
                          I was configuring MP4000 machine.

                            Comment

                            • df3036
                              Trusted Tech

                              100+ Posts
                              • Feb 2009
                              • 109
                              #8
                              Firmware fix for this. Just a quick clip... Network Support...

                              mp4000_firmware.jpg
                              Last edited by df3036; 06-22-2011, 08:39 PM. Reason: Pic missing
                              Kittens give Morbo gas.

                              A+, Network+, Server+, PDI+

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