Mpc3500/4500

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  • x3xmx
    • May 2025

    #1

    Mpc3500/4500

    Hi there,

    Iam new here. let me introduce myself first.
    my name is john iam a student. I study electronics. next to my study I work with ricoh copiers.

    But I've a problem since few days. I have a MPC3500 and I replaced the NVRAM.
    When I did this few things went wrong.

    First I downloaded the the settings to a SD card from the old nvram.
    then placed the new NVRAM and uploaded to the new one.

    My machine works fine now (making copie's). BUTT when I pres the Scan,Print,fax button. it doesn't work. The only thing it does is making a PIEPPIEP sound.

    Is this because i need to upload a new firmware or..?

    and a second problem: My total counter is been reset. is there anyway i can get it back?

    (sorry for my poor english)
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2444

    #2
    You might have to enable the NIC and USB interfaces to get the print/scan features up and running - it's SP5-985. Unfortunately you can't transfer or edit the counter data but you might see the original counter at the service level - simply print out a set of SMC pages (SP5-990) and take a look at the logging data lists.

    Why did you change the NV Ram in the first place?

    Comment

    • x3xmx

      #3
      thanks SP5-985 worked.
      Why i changed the NVRAM was because sometimes it gave me a SC876 error. They (college) told me it must be the NVRAM so he told me to give my (broken) NVRAM and he gave me a new one. But that was not the problem. the problem was the HDD cable.

      Comment

      • CableGuy
        Impulse Drive Engineer

        250+ Posts
        • Oct 2008
        • 417

        #4
        Best advice I can give you is to start from the easy options when fault finding, otherwise it can get unnecessarily expensive...
        Good luck

        Comment

        • JustManuals
          Field Supervisor

          5,000+ Posts
          • Jan 2006
          • 9838

          #5
          This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from
          Just Manuals | The Internet's largest selection of manuals | Instant Downloads

          Paul@justmanuals.com

          Comment

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