Fax Receiving MP C2550

[sharpmind]

Guys, I have MP C2550 which gives a humming sound during reception.I can see on the panel display that there is a receiving fax but it does not print.It fails immediately and after some time receiving fax come again with a connecting tone and humming sound.It goes again and again but no fax received.Transmission is ok.Only receiving is a problem.

Any ideas about this problem?

I am looking forward to your reply.Thanks in advance!

[Eric1968]

Is the machine connected to a PBX? Maybe the incoming line is faulty? If possible, try connecting the machine to a direct line.

[sharpmind]

Is the machine connected to a PBX? Maybe the incoming line is faulty? If possible, try connecting the machine to a direct line.

There is only one line available in the customer place.I am not aware whether that line is connected to PBX or not.Perhaps I need the assistance of the cabling technician who installed the line.

[Eric1968]

You can also try to dial the faxnumber with your cell phone. Maybe you hear some unwanted noise or something.

[Jomama46]

It is grounding, ask the phone co to give you another pair

[rsyarcia]

noise on the line. problem from your provider.