aficio 1035 toner not loading

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  • cleardata
    Trusted Tech

    100+ Posts
    • Jul 2011
    • 137

    #1

    aficio 1035 toner not loading

    hi, when my aficio 1035 add toner appears, i replace the toner and close the front door and even open and close the side door but loading toner doesnt appear in the display panel and add toner keeps on displaying. i alreading replaced the developing unit and even the bicu board but it didnt solve the problem. what's the solution to this?
    thank you.
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3865

    #2
    Re: aficio 1035 toner not loading

    When you replaced the dev unit did you put in fresh developer and initialise it?
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • sharpmind
      Trusted Tech

      250+ Posts
      • Sep 2009
      • 478

      #3
      Re: aficio 1035 toner not loading

      That problem of yours happened to me today.I was in customer place for almost an hour just to find out what was the cause of the problem.I already replaced the developer few days ago (light copy due to less amount of developer) and cleaned the toner hopper unit yet add toner appeared in the display.I also checked the mylar inside the toner hopper unit and all were ok.I was about to give up and was thinking of pulling out the machine.But I gave another shot and last try.In my mind if that would not work then I need to post the problem in this forum.hahahahaha!!
      Try to clean the connector where developing unit is connected and stretch the spring near to that connector.That was the last thing I did and it worked..

      Comment

      • teebee1234
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2008
        • 1670

        #4
        Re: aficio 1035 toner not loading

        It's very common for the mylar paddles to come off inside the hopper on these models. This prevents the toner from being stirred up and out to the developer unit. Part #A2323240

        Attached is the tech bulletin. If this is your problem don't replace the mylars, replace the whole assembly.
        Attached Files

        Comment

        • totoro
          Senior Tech

          Site Contributor
          500+ Posts
          • Apr 2008
          • 568

          #5
          Re: aficio 1035 toner not loading

          Be sure to check the door interlocks. If it is in the add toner mode and doesn't see the doors open and close then nothing happens.
          Totoro

          Comment

          • nick40
            Technician
            • Jan 2011
            • 47

            #6
            Re: aficio 1035 toner not loading

            I agree with totoro, if nothing happens when you close the door then it is not registering the door being open and close.
            What does it say when you open the front door? If I am not mistaken it should say close front door. What about when you open the right door? If it is registering the open and close of the doors first thing that I would do is replace the front door interlock switches.

            Comment

            • Masterchief
              Trusted Tech

              250+ Posts
              • Apr 2011
              • 280

              #7
              Re: aficio 1035 toner not loading

              i agree make sure you open all doors including the one below the main door on the right hand side where paper passes through from the 2nd tray, this happens quite alot
              sigpic

              Comment

              • harwin84

                #8
                Re: aficio 1035 toner not loading

                its definitely the switches of the front door. Faced it once 2 years ago

                Comment

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