Aficio 2016 - Dsm616

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  • GeorgeBest
    Senior Tech

    500+ Posts
    • Jul 2009
    • 516

    #1

    Aficio 2016 - Dsm616

    This machine gives me lots of headaches . . .
    Nobody is printing print or copying, machine is simply in ready position. Then when I just open the cassette en close it again, the machines gives an spontaneous message in display to open the right cover and remove the paper ??. Again, no print or copy job is given. On de logging report it says an paper misfeed at power on. Even stranger because it does not always happen when the cassette is opened and closed. Customer complaines about this spontaneous messages. . .

    Anyone a clue here . . ?
    Thanks in advance
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: Aficio 2016 - Dsm616

    Looks like a loose paper sensor or loose sensor lever somewhere.

    Comment

    • GeorgeBest
      Senior Tech

      500+ Posts
      • Jul 2009
      • 516

      #3
      Re: Aficio 2016 - Dsm616

      Agree, but checked/cleaned the sensors. Strange thing that only when I open/close a tray the message is coming . . .

      Comment

      • teebee1234
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2008
        • 1670

        #4
        Re: Aficio 2016 - Dsm616

        Power on jam is caused by a momentary interruption of an interlock. Try shaking covers and see if you can make it occur.

        Comment

        • JustManuals
          Field Supervisor

          5,000+ Posts
          • Jan 2006
          • 9838

          #5
          Re: Aficio 2016 - Dsm616

          This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from

          Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

          Paul@justmanuals.com

          Comment

          • johnyb
            Trusted Tech

            100+ Posts
            • Feb 2011
            • 167

            #6
            Re: Aficio 2016 - Dsm616

            Have a look at the door, see where the handle rotates on?
            I have been advised that these machines break there quite a lot and becomes loose, not obvios until you inspect, it gives jams and obviously would give power on jams.

            Comment

            • jonhiker
              Senior Tech

              500+ Posts
              • Apr 2010
              • 661

              #7
              Re: Aficio 2016 - Dsm616

              Originally posted by teebee1234
              Power on jam is caused by a momentary interruption of an interlock. Try shaking covers and see if you can make it occur.
              X2. the right side cover has a latch at the top front that breaks, showing a "close cover" or jam message.

              Comment

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