This machine gives me lots of headaches . . . 
Nobody is printing print or copying, machine is simply in ready position. Then when I just open the cassette en close it again, the machines gives an spontaneous message in display to open the right cover and remove the paper ??. Again, no print or copy job is given. On de logging report it says an paper misfeed at power on. Even stranger because it does not always happen when the cassette is opened and closed. Customer complaines about this spontaneous messages. . .
Anyone a clue here . . ?
Thanks in advance

Nobody is printing print or copying, machine is simply in ready position. Then when I just open the cassette en close it again, the machines gives an spontaneous message in display to open the right cover and remove the paper ??. Again, no print or copy job is given. On de logging report it says an paper misfeed at power on. Even stranger because it does not always happen when the cassette is opened and closed. Customer complaines about this spontaneous messages. . .
Anyone a clue here . . ?
Thanks in advance
Comment