Ricoh MPC3500 SC819 during firmware update

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  • semi
    Trusted Tech

    100+ Posts
    • Sep 2008
    • 192

    #1

    [Error Code] Ricoh MPC3500 SC819 during firmware update

    Power cable got knocked while updating sys/copy firmware,repowered copier with sd card still in expecting it to continue to update-shows SC819. Treid the usaul ,ie 143 code,sd card in the upper slot,etc,still got the code,have ordered the Bici eprrom,any other thoughts??
  • Gary Bowen
    Bowdog

    250+ Posts
    • Mar 2008
    • 250

    #2
    Re: Ricoh MPC3500 SC819 during firmware update

    The ROM update should continue automatically from the SD card once the machine is turned back on, but without the menu display. Make sure on this machine you have the Front Cover OPEN when doing the firmware updates.

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    • techsass
      Trusted Tech

      Site Contributor
      100+ Posts
      • Dec 2010
      • 248

      #3
      Re: Ricoh MPC3500 SC819 during firmware update

      I agree with Gary, it should continue where it left off. I know when I first started on these a few months back I kept getting an Sc819 whenever I tried updating firmware until I found a 512mb SD card.

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      • wfinn
        Technician

        50+ Posts
        • Mar 2011
        • 70

        #4
        Re: Ricoh MPC3500 SC819 during firmware update

        Unplug the hard drives and then try the update. Last few times i have seen the 819 is was a hard drive problem. Unplug them, do your update then probably need to either try formatting them or replacing them. By unplugging the machine depending on what your doing you can hose the hard drives just like you can with a computer. Its not likely but i have seen it happen.
        Last edited by wfinn; 07-28-2011, 03:41 AM. Reason: Wrong code

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