MP 4000 add toner SC-350

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  • sabah_karim
    Technician

    50+ Posts
    • Sep 2009
    • 67

    #1

    MP 4000 add toner SC-350

    Dear All

    MP 4000 showing add toner.SP call log register SC-350 ten last SC.

    Try to force add toner it's failed. Pls help.

    sabah
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    Re: MP 4000 add toner SC-350

    Replace the bottle holder. The 350 may be because it is under toned
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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    • sabah_karim
      Technician

      50+ Posts
      • Sep 2009
      • 67

      #3
      Re: MP 4000 add toner SC-350

      Replace the bottle holder. The 350 may be because it is under toned.


      Well i interchange toner hooper with same model m/c beside it.
      But the problem is same message appearing add toner.

      sabah

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        Re: MP 4000 add toner SC-350

        Switch the dev unit with the one next to it and see if the problem follows the dev unit. If it does, it may be the ATS or the dev material.

        Are you using OEM supplies?

        Force toner will fail if the machine is not in a READY condition.
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

        Comment

        • copierguru
          Technician
          • Jul 2011
          • 27

          #5
          Re: MP 4000 add toner SC-350

          check the toner motor, trick the door without the tnoer in it and see if it is spinning.

          Comment

          • LNorris
            Senior Tech

            500+ Posts
            • Sep 2008
            • 645

            #6
            Re: MP 4000 add toner SC-350

            try cleaning the id sensor. i've had this show up lately on two machines. cleaning them off corrected it.

            Comment

            • dfs
              Technician
              • May 2011
              • 25

              #7
              Re: MP 4000 add toner SC-350

              Sc350 -- Replace the complete transfer unit just use the printer kit version SP8200 402962 also comes with a complete fuser unit.

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