MP C2500 Network Issues

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • iscott
    Trusted Tech

    250+ Posts
    • Mar 2010
    • 344
    #1

    MP C2500 Network Issues

    Tags: 500, c2500, color, copier, firmware, issue, laptop, left, network services, reset, work
    • teebee1234
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1670
      #2
      Re: MP C2500 Network Issues

      If you can connect to a laptop then the problem is not with the mfp. Can you ping the network gateway from the ping command in User Tools? Try using a switch instead of a hub (unless you were just interchanging the terminology).
      Last edited by teebee1234; 08-06-2011, 06:11 AM.

        Comment

        • iscott
          Trusted Tech

          250+ Posts
          • Mar 2010
          • 344
          #3
          Re: MP C2500 Network Issues

          We tried pinging several ips from the machine with no luck. While pluged in to the hub.

            Comment

            • iscott
              Trusted Tech

              250+ Posts
              • Mar 2010
              • 344
              #4
              Re: MP C2500 Network Issues

              Here was the fix.
              Had to turn off Auto on the Network speed and go to 10mb works fine now.



              The only possible equipment conflict I could find was that they where using a router as a switch and someone told me that could cause problems.
              By using the router as a switch I mean the lan line from the sonic wall was plugged into port one of the router not the network port.

                Comment

                Previous template Next
                Working...