[Jamming] A paper jam cannot be reset.

[lupi]

Hello sir,
mp c2000
jam display the paper jam cannot be reset?

please facilitate this?

tnxs,
regards.

[rsyarcia]

Re: A paper jam cannot be reset.

If the paper jam can't be reset then you have to recheck the paper path for any foreign materials, include the sensor actuators and clean the sensors. perform the input check.

[Danny the green]

Re: A paper jam cannot be reset.

have ye tried turning it on an off ageeen ?

[lupi]

Re: A paper jam cannot be reset.

okay,
i check paper path ang off and on

found test
The I/O board is faulty.
then Replace the I/O board.