Hey all...
I have an almost new MPC4501 that has the following issue:
If you select the scanning function and scan to a folder the scan works without fault....however...if you try to name the file the scan screen greys out and the touch panel no longer functions.
The work around has been to name the file...let the screen grey out/lock up....select the copy function THEN back to the Scanner function and complete your scan.
This works and it saves the name of the file as whatever you originally set it as.
I'm going back to the machine with firmware...anyone seen something similar?
I have an almost new MPC4501 that has the following issue:
If you select the scanning function and scan to a folder the scan works without fault....however...if you try to name the file the scan screen greys out and the touch panel no longer functions.
The work around has been to name the file...let the screen grey out/lock up....select the copy function THEN back to the Scanner function and complete your scan.
This works and it saves the name of the file as whatever you originally set it as.
I'm going back to the machine with firmware...anyone seen something similar?
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