This machine has a green link light on but cant connect to the network. I have checked the IP settings, connected with a crossover to my laptop, cleared the NCS settings in 5801.The light functions as it should but there is no connectivity/
Last week they had called and said the data light was flashing but nothing was printing, I had them power cycle the machine and it started working. Yesterday it stopped printing again and the power cycling did nothing. I updated all the firmware. Replaced the controller board. no change.
I see that last week they had a SC997 and a 991, they a few days later there was a 991 and I think that was when it stopped printing.
Nothing else unusual in the SMC list.
Any ideas?
Last week they had called and said the data light was flashing but nothing was printing, I had them power cycle the machine and it started working. Yesterday it stopped printing again and the power cycling did nothing. I updated all the firmware. Replaced the controller board. no change.
I see that last week they had a SC997 and a 991, they a few days later there was a 991 and I think that was when it stopped printing.
Nothing else unusual in the SMC list.
Any ideas?
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