MP161 SMB scanning problem

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  • copyaction
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2007
    • 991
    #1

    MP161 SMB scanning problem

    Installed on single computer, network print works fine.
    I am able to browse on the copier to the shared folder (\\169.254.141.191\scans)

    I press Com Test and get Connection to PC has succeeded.

    But when I try to scan I get message: Connection has failed. check settings and check Scanned File status.
    Tags: copier, file, folder, network, print, scan, scanning, test, work
    • ptrflrs
      Glorified Parts Swapper

      100+ Posts
      • Dec 2010
      • 192
      #2
      Re: MP161 SMB scanning problem

      Originally posted by copyaction
      Installed on single computer, network print works fine.
      I am able to browse on the copier to the shared folder (\\169.254.141.191\scans)

      I press Com Test and get Connection to PC has succeeded.

      But when I try to scan I get message: Connection has failed. check settings and check Scanned File status.
      have u entered the password for the pc on the address book entry?
      jesus loves you! (everyone else thinks you're an assh*le)
      street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
      Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained

        Comment

        • ptrflrs
          Glorified Parts Swapper

          100+ Posts
          • Dec 2010
          • 192
          #3
          Re: MP161 SMB scanning problem

          just noticed ur APIPA ip address -ur computer might not be on the network when it assigns its own ip address 169.254...
          check another pc on the network to verify ip schemme -in the command prompt type ipconfig. might be a problem with the switch or whatever is assigning dhcp to the pc's on the network. might try to assign the pc a static ip also
          jesus loves you! (everyone else thinks you're an assh*le)
          street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
          Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained

            Comment

            • copyaction
              Senior Tech

              Site Contributor
              500+ Posts
              • Oct 2007
              • 991
              #4
              Re: MP161 SMB scanning problem

              just connected with crossover cable

                Comment

                • sandmanmac
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Feb 2009
                  • 3981
                  #5
                  Re: MP161 SMB scanning problem

                  I think we may need a little more info on the network connection, and what OS is the PC running? If it's Windows 7 you made need a firmware update. Otherwise, if it's only 1 PC, then maybe just setup scan to email? (although it sounds like this PC's not on the internet, so that might not work. You could also try using the PC name, rather than the IP address.

                    Comment

                    • copyaction
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Oct 2007
                      • 991
                      #6
                      Re: MP161 SMB scanning problem

                      It is XP, but I just got it working.

                      I had to check "Allow network users to change my files" in the folders properties.

                      I just had to verify that the MP161 was working properly because the customers IT guy has been there twice, and could not get it to scan on their system.

                      Now comes the fun part, telling them there is nothing wrong with their machine.

                      Thanks for the response guys.

                        Comment

                        • sandmanmac
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Feb 2009
                          • 3981
                          #7
                          Re: MP161 SMB scanning problem

                          Originally posted by copyaction
                          It is XP, but I just got it working.

                          I had to check "Allow network users to change my files" in the folders properties.

                          I just had to verify that the MP161 was working properly because the customers IT guy has been there twice, and could not get it to scan on their system.

                          Now comes the fun part, telling them there is nothing wrong with their machine.

                          Thanks for the response guys.
                          Glad it's solved...Yeah, you always have to allow "full permissions" on the Shared folder

                            Comment

                            • bandulatommy
                              #8
                              Re: MP161 SMB scanning problem

                              Insure that the PC log-in account of a shared folder are specify under the folder authentication using web image.Also,try to off the windows firewall where the shared folder is located.

                                Comment

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