Freakin Mouse in a 2020d

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  • jeffreyozz
    Technician

    50+ Posts
    • Mar 2007
    • 52

    #1

    Freakin Mouse in a 2020d

    I know you have all come across it, but I have one that I cannot solve. The squeak seems to be coming from the fuser, but if I switch fusers, it is still there. The claws in both fusers are the tsb style replacements, and I have lubed the heck out of everything. Worse yet it is an intermittent mouse, and he is starting to p__s me off!
  • Fearless V K
    Senior Tech

    500+ Posts
    • May 2007
    • 620

    #2
    I have come across a few that sound just like the famous fuser claw squeak, and after replacing them, the noise is still there. It turned out to be the toner supply unit, the part that turns with the bottle. You can take it apart and use a small amount of grease to lube it. The noise will happen more frequently as the toner bottle empties, and it needs to turn more. Usually you can verify that is what is doing it by removing the toner unit and turning it by hand to see if it squeaks.
    Don't take that toner with me!

    Comment

    • Fearless V K
      Senior Tech

      500+ Posts
      • May 2007
      • 620

      #3
      Just a side note... The new style pickers will still squeak!
      Don't take that toner with me!

      Comment

      • jeffreyozz
        Technician

        50+ Posts
        • Mar 2007
        • 52

        #4
        thanks for the reply- i am 98 percent sure that it is the fuser- I change fusers and the squeak changes slightly- I have gone as far as to lube the rear gear cluster to eliminate drag-but to no avail still got the mouse.

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        • Fearless V K
          Senior Tech

          500+ Posts
          • May 2007
          • 620

          #5
          I have beat my head against the wall trying to find squeaks in that machine, and others. They are the worst calls-usually nothing wrong except for the annoyance factor. The fusers all squeak even with the new style pickers, seems worse if the heat roller is worn. I have replaced both heat roller and pickers on problem machines to get rid of the squeak, and that seems to last for a while. The toner hopper squeak sounds just like the fuser squeak, so it is quite deceiving, and easy enough to check, at least to eliminate it. I have (with some difficulty) been able to cheat the side door on that machine to test the fuser. You need to make sure that the fuser gear is engaged as well as the interlock switches, then use output modes to run the main motor. You can then lift the pickers manually to see if the noise goes away. This was how I first discovered the pickers were the problem after months of callbacks, then a week later Ricoh released the service bulletin on the pickers (go figure).

          Anyway, good luck and don't forget IT'S FRIDAY, and beer-thirty is just a few hours away.
          Don't take that toner with me!

          Comment

          • jeffreyozz
            Technician

            50+ Posts
            • Mar 2007
            • 52

            #6
            you were right- I did have a fuser squeaking, so I put the old style claws in(from a 1022 kit) and it did have a squeak from the toner hopper- lubed that and whala, nice and quiet. Thanks

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