Paper jam sign is not getting reset

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  • ferastec
    Trusted Tech

    100+ Posts
    • Jun 2009
    • 107

    #1

    [Jamming] Paper jam sign is not getting reset

    Hi Guys

    I do have a problem in Afficio 2045e, as whenever paper get jammed in area (C) fusing unit the paper got removed the paper jam sign wont reset even by switching off and on the device.

    We have changed the related sensors and also we have checked the covers switches and it is all fine even we have changed it with new one.

    We have changed the I\O board and power supply board as well as controller board and NVRAM, the problem still not solved.

    Only by clearing the NVRAM the jam sign will get reseted but the moment paper jams happened in fusing area ONLY same iisue it wont get reset unless clearing the NVRAM done.

    The harnesses are all fine as well.

    Kindly advice.
  • xordi69
    Trusted Tech

    100+ Posts
    • Jun 2010
    • 200

    #2
    Re: Paper jam sign is not getting reset

    is press roller replaced?

    Comment

    • ferastec
      Trusted Tech

      100+ Posts
      • Jun 2009
      • 107

      #3
      Re: Paper jam sign is not getting reset

      how it is going to help if we change the pressure roller, after removing the paper the sign is not reset.

      Comment

      • xordi69
        Trusted Tech

        100+ Posts
        • Jun 2010
        • 200

        #4
        Re: Paper jam sign is not getting reset

        ok, you are right, excuse me.
        sensors on separation unit are replaced?aw010049.keep out all link cushion on sep. unit.
        excse my very bad english

        Comment

        • mikadonovan
          Senior Tech

          Site Contributor
          2,500+ Posts
          • May 2008
          • 2931

          #5
          Re: Paper jam sign is not getting reset

          Sounds like you might have a problem with the sensor in the paper separation unit as xordi69 suggested(item 22 in the parts breakdown). You get to it by pulling the entire scanner off the machine and removing the cover over the top(not really a big thing). I have had problems with this sensor in the past.
          Attached Files
          NEVER ASSUME ANYTHING

          Comment

          • ferastec
            Trusted Tech

            100+ Posts
            • Jun 2009
            • 107

            #6
            Re: Paper jam sign is not getting reset

            Originally posted by mikadonovan
            Sounds like you might have a problem with the sensor in the paper separation unit as xordi69 suggested(item 22 in the parts breakdown). You get to it by pulling the entire scanner off the machine and removing the cover over the top(not really a big thing). I have had problems with this sensor in the past.
            this sensor was changed

            Comment

            • teebee1234
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2008
              • 1670

              #7
              Re: Paper jam sign is not getting reset

              Are all of the front and side interlocks functioning? If any are not changing state when opening, the device will not clear the jam code.

              Comment

              • xordi69
                Trusted Tech

                100+ Posts
                • Jun 2010
                • 200

                #8
                Re: Paper jam sign is not getting reset

                at logging data, where is the last jam?
                all switches on the front door and transfer door are changed?

                Comment

                • limo
                  Trusted Tech

                  100+ Posts
                  • Jun 2008
                  • 101

                  #9
                  Re: Paper jam sign is not getting reset

                  Check the wiring of the switches in the front door. The wiring not the switches.compare it with a working m/c.

                  Comment

                  • kayjaig
                    Trusted Tech
                    • Jan 2009
                    • 144

                    #10
                    Re: Paper jam sign is not getting reset

                    check 3 switches above the fusing unit ( front door).

                    Comment

                    • ferastec
                      Trusted Tech

                      100+ Posts
                      • Jun 2009
                      • 107

                      #11
                      Re: Paper jam sign is not getting reset

                      guy, the switchs cables was changed, and i have also checked the switchs connection on off, all are working.

                      Comment

                      • tcs04
                        FORMER Techie

                        1,000+ Posts
                        • Apr 2009
                        • 1183

                        #12
                        Re: Paper jam sign is not getting reset

                        Originally posted by ferastec
                        guy, the switchs cables was changed, and i have also checked the switchs connection on off, all are working.
                        I've seen this before!

                        The switches are working, but are wired in the wrong order!

                        You have to check the connections using the point to point diagram. (A 5)

                        If in the wrong order the "L" connection will not ground at cn201 on the IOB (F 7) and will not reset the jam.

                        Check that CN403 -1 goes to common on the 3 way switch, then fit the 2 way switches.

                        Comment

                        • ferastec
                          Trusted Tech

                          100+ Posts
                          • Jun 2009
                          • 107

                          #13
                          Re: Paper jam sign is not getting reset

                          i will have a look, Thanks

                          Comment

                          • hooman23
                            Technician
                            • Jul 2014
                            • 56

                            #14
                            Re: Paper jam sign is not getting reset

                            the problem is 3 switches above the fusing unit. just cute the wire for the middle one and make short circuit .. the problem goes away. i hade the same exact problem

                            Comment

                            • davel
                              Technician

                              1,000+ Posts
                              • Oct 2011
                              • 1079

                              #15
                              Re: Paper jam sign is not getting reset

                              Originally posted by hooman23
                              the problem is 3 switches above the fusing unit. just cute the wire for the middle one and make short circuit .. the problem goes away. i hade the same exact problem
                              why are you replying to a six year old post.

                              Comment

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