Ricoh 2027 SP Controller firmware "corrupt"??sc 819

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  • fshead
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2356

    #1

    Ricoh 2027 SP Controller firmware "corrupt"??sc 819

    hi
    havent seen this code before but it looks like the controller firmware may be corrupt.
    i have the 1022 firmwares but cant say if i have the 2027.
    are they the same?
    if not does anyone have the latest ver?
    if so id appreciate it as im just in transit from vacation and dont have my work laptop.
    thanks in advance.................
  • zed255
    How'd ya manage that?

    1,000+ Posts
    • Dec 2009
    • 1024

    #2
    Re: Ricoh 2027 SP Controller firmware "corrupt"??sc 819

    The 1027 and the 2027 are NOT the same. SC819 is a 'watchdog' error, could be corrupt firmware, bad memory DIMM, HDD if one is fitted or the controller itself.

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    • mikegs1000
      Junior Member
      • Nov 2010
      • 2

      #3
      Re: Ricoh 2027 SP Controller firmware "corrupt"??sc 819

      could be board connectors, i have had a few of this series random software errors and have just reseated all the boards

      Comment

      • gregoriojc
        Technician

        50+ Posts
        • Aug 2008
        • 56

        #4
        Re: Ricoh 2027 SP Controller firmware "corrupt"??sc 819

        which version of controller firmware you have, so i can send you the right one

        Comment

        • fshead
          Service Manager

          1,000+ Posts
          • Jan 2009
          • 2356

          #5
          Re: Ricoh 2027 SP Controller firmware "corrupt"??sc 819

          Originally posted by gregoriojc
          which version of controller firmware you have, so i can send you the right one

          hi
          i just got in from sunny orlando and am gearing up to play catchup on down machines.
          havent been up to the account but i figure i ll do the reseating of connectors,format the hdd
          and ck for staples,sep all xtras ie. adf and sorter.BUT just in case all else fails id like to have some
          firmware to reload.
          thnx,

          Comment

          • Jomama46
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Apr 2008
            • 2900

            #6
            Re: Ricoh 2027 SP Controller firmware "corrupt"??sc 819

            Open the bypass door and check the metal name tag. The product code will be on there. Either B089 or B027
            sigpic
            You never realize how cheap a professional is until after you let an amateur do it.
            A+; Network +; PDI+

            Comment

            • fshead
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2356

              #7
              Re: Ricoh 2027 SP Controller firmware "corrupt"??sc 819

              just reseated all the main brd connectors after cleaning and reseating memory and print/scan dimm failed to help.
              thnx

              Comment

              • Jomama46
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Apr 2008
                • 2900

                #8
                Re: Ricoh 2027 SP Controller firmware "corrupt"??sc 819

                Replace the 128MB Memory DIMM
                sigpic
                You never realize how cheap a professional is until after you let an amateur do it.
                A+; Network +; PDI+

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                • Cipher
                  It's not easy being green

                  1,000+ Posts
                  • May 2006
                  • 1309

                  #9
                  Re: Ricoh 2027 SP Controller firmware "corrupt"??sc 819

                  Does the machine work if you power up with HDD unplugged?

                  Assuming it has one fitted.
                  • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                  Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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