slow printing and/ or hang when printing(MP 1600 )

[sharpmind]

Guys, can you help me think of a solution to my problem about printing PDF files and .DOC file.

Please read the details of the problem below.

Operating System: Windows XP
Document A : PDF file (17 pages)
Document B : .DOC file (924 kB) with construction company logos (with Chinese characters) - 1 page only
Type of connection: USB cable (5-7 meters long)

Situation #1 ( Using PCL 6)

There is no problem in printing document B but the machine hangs or it takes more time when printing document A.

Situation #2. (Using RPCS)

Printing document A is fast but the machine hangs when printing document B

Action Performed:

On the PCL6 option I changed the setting of the print quality from VECTOR to RASTER but still problem occurred in printing. I also changed the selection in MEMORY USAGE of the printer from FONT PRIORITY to FRAME PRIORITY and vice versa but same problem occurred.

Any ideas about the problem mentioned above?

Thank you!

[rsyarcia]

Re: slow printing and/ or hang when printing(MP 1600 )

have you tried updating the firmware?

[sharpmind]

Re: slow printing and/ or hang when printing(MP 1600 )

have you tried updating the firmware?

Thanks Sir Rafy.

I haven't yet updated the firmware. The client is 100 kilometers away from our office so I am asking for more ideas on how to resolve the problem.

[Cipher]

Re: slow printing and/ or hang when printing(MP 1600 )

Probably not related.

But a USB cable longer than 5m is out of specification and could well effect the transmission speed.

[sandmanmac]

Re: slow printing and/ or hang when printing(MP 1600 )

I'm also leaning toward the cable or a PC issue. Try connecting your laptop with the existing cable, and then with a shorter one if there's no difference.

[rthonpm]

Re: slow printing and/ or hang when printing(MP 1600 )

That is a long USB cable, and it probably is contributing to the issue in some way, shape, or form. Have you also tried PCL 5? Often it's much more stable and reliable than PCL 6, which always seems to have some kind of problem.

[sharpmind]

Re: slow printing and/ or hang when printing(MP 1600 )

That is a long USB cable, and it probably is contributing to the issue in some way, shape, or form. Have you also tried PCL 5? Often it's much more stable and reliable than PCL 6, which always seems to have some kind of problem.

I forgot to use PCL5.It slipped on my mind and I thought of it when I was driving home. When you are hungry you cannot think much sometimes..

[Jomama46]

Re: slow printing and/ or hang when printing(MP 1600 )

1. install a postscript chip to make the pdf faster.

2. when printing the pdf, click on "print as an image"