Ricoh A1022 "Unknown word" print from PC.

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  • williekriss
    Technician
    • Nov 2010
    • 39

    #1

    Ricoh A1022 "Unknown word" print from PC.

    Hi all,whats the problem when my client wanted to print their document from PC but they getting a weird wording printed out from the PC such as:xxxxy@#$%%%%&* on the top part of the paper.Only the top part get the weird word,middle until bottom still clear and clean without any words.
    Anyone know how to solve this problem?They using parallel port to connect from PC to copier.Hope to hear from the pros...Thanks...
  • sharpmind
    Trusted Tech

    250+ Posts
    • Sep 2009
    • 478

    #2
    Re: Ricoh A1022 "Unknown word" print from PC.

    What printer driver are you using?It seems some of the characters are not recognized correctly by the printer driver.

    Comment

    • williekriss
      Technician
      • Nov 2010
      • 39

      #3
      Re: Ricoh A1022 "Unknown word" print from PC.

      Using PCL6,izzit problem with the driver version?

      Comment

      • rthonpm
        Field Supervisor

        2,500+ Posts
        • Aug 2007
        • 2847

        #4
        Re: Ricoh A1022 "Unknown word" print from PC.

        Drop the PCL 6 driver as fast as you can: it's known to be buggy and unreliable. PCL 5 is a much better choice, or if the machine has PostScript use the PostScript driver.

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        • xordi69
          Trusted Tech

          100+ Posts
          • Jun 2010
          • 200

          #5
          Re: Ricoh A1022 "Unknown word" print from PC.

          Perhaps prints a html page?

          Comment

          • williekriss
            Technician
            • Nov 2010
            • 39

            #6
            Re: Ricoh A1022 "Unknown word" print from PC.

            what about RPCS driver?

            Comment

            • xordi69
              Trusted Tech

              100+ Posts
              • Jun 2010
              • 200

              #7
              Re: Ricoh A1022 "Unknown word" print from PC.

              sure do not print html?

              Comment

              • mikadonovan
                Senior Tech

                Site Contributor
                2,500+ Posts
                • May 2008
                • 2931

                #8
                Re: Ricoh A1022 "Unknown word" print from PC.

                Originally posted by williekriss
                what about RPCS driver?
                Sure, go ahead and try the RPCS. If it works, your good to go, although I think Ricoh may be dropping the RPCS driver.
                NEVER ASSUME ANYTHING

                Comment

                • Jomama46
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Apr 2008
                  • 2900

                  #9
                  Re: Ricoh A1022 "Unknown word" print from PC.

                  Originally posted by mikadonovan
                  Sure, go ahead and try the RPCS. If it works, your good to go, although I think Ricoh may be dropping the RPCS driver.
                  I think they already have.
                  The only driver I install these days is the 5c/e. I dont even bother with the pcl6.
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                  You never realize how cheap a professional is until after you let an amateur do it.
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