Ricoh 5501 Browse to Network Folders

[Guest]

We just upgraded to a Ricoh 5501 color printer/scanner/fax/copier all the bells and whistles. While I can browse to our network folders - I see there is a limitation of how many folders can be seen/appear. Ultimately I need to be able to scan documents directly to the client folder on the network, there may be in excess of 500 folders. Is it possible? Do I need another software?

[Herrmann]

Re: Ricoh 5501 Browse to Network Folders

if you know the path, why browse?
just enter manually....my 2 cents

[dkriese]

Re: Ricoh 5501 Browse to Network Folders

if you know the path, why browse?
just enter manually....my 2 cents

It is a long path to the network folders (domain name\client data\client1, etc... there are 30 users scanning daily, I think it would take an incredibly long time for each user at the scanner to type and and scan their 30 or so documents. I need to be able to shortcut this, but the machine has a limitation of seeing only 24 or so folders -

what is happening now is each person is scanning to a drop folder on the server they then need to reopen the document at their desktop rename the document and save it manually to the client directory which is mapped as a U:\drive containing over 500+ folders

According to Ricoh, The alternatve is to get a document management program that woud open up the network path.

We already have a document management in our database (which I wrote) with a link to each client's folder in the directory, I just need a bit more cooperation from the machine, anyone have any better ideas?

[jonezy999]

Re: Ricoh 5501 Browse to Network Folders

Can you copy and paste the path into the address book for each user via WIM? I have only around 15 users set up on an MPC5000 like this and it works well.

[dkriese]

Re: Ricoh 5501 Browse to Network Folders

Sure that can be done, but that doesn't solve the problem. The issue is seeing all the folders in the client data directory. Ricoh issue is that it only shows the first 25 folders or 4 pages (little down arrow) which is only a portion of the letter "A" , our folders number 500 or so and go to the letter "Z" I was hoping someone knew/knows how to see "All" the folders in that directory.

All the rest is easily attained. Imagine having a music database that you can scan to but only the artists beginning with the letter A appear, that means you can't scan to any artist who's name begins with the letter "B" it's on the server, its the copier/scanner that can't reach it.

[jonezy999]

Re: Ricoh 5501 Browse to Network Folders

OK, so have all of your users been added to the frequent list rather than corresponding to their alphabetical characters?

[Ollie1981]

Re: Ricoh 5501 Browse to Network Folders

Personally I've never had the situation where a customer wanted so many discrete scan to folder destinations. The most I've ever set up was in the region of 20 and that was by inputting the path into the address book via WIM, then when the end user presses the scan key, they just select the relevant destination rather than browse to the path. In larger organisations where up to 500 people needed to scan I've steered the customer towards scan to email, if there is an LDAP directory for looking up user email addresses then all the better.

You could in theory input every single path as a destination into the address book and then the end user could simply browse from the scan function (and they can scroll down the page or filter alphabetically) but I'm not going to lie to you, inputting each and every path into the address book would be a mind-numbingly laborious task.

However, if you have a few machines of the same model you'd only need to do it for one, if you back up the address book via "address book/maintenance" then you can just "restore" that address book to the other machines and you have a backup in case of HDD failure.

[rthonpm]

Re: Ricoh 5501 Browse to Network Folders

Your best method of operation will be this:

Using either the machine's web interface, or SmartDevice Monitor for Admin (probably your better choice as you can enter all of your address data offline and then import to the machine in one fell swoop), create a scan destination for each client. Your path will be \\server\client data\client 1, and so forth. However, you'll need to configure the Title setting to match the alphabetical entry for the client name or whatever you want to use and NOT add the entry to Freq (machine's term). This will make the user use to the alphabetical entry list to look for the exact client folder they want to scan to. So if I want to scan to John Smith, I look under the RST tab, if I scan to Phil Collins, I find him under the ABC tab.

Overall, your issue sounds like you're getting your destinations added under the Frequent tab instead of the alphabetical tabs which makes finding anyone difficult as all of your results are shoved in one area.

[teebee1234]

Re: Ricoh 5501 Browse to Network Folders

I'm not sure if this would work, but could you create folders on the server that consisted of shortcuts to more folders? I was thinking of making a master folder (Clients?), inside of that create 2 folders (A-M, N-Z), inside each of these place 13 folders each (A,B,C, etc in the first and N,O,P,etc. in the second). Then inside each one create shortcuts to the individual clients that correspond to that letter. You may have to subdivide even more if one particular letter has more than 4 pages of clients. Again, this may not even work as I've never tried linking to shortcuts.

[dkriese]

Re: Ricoh 5501 Browse to Network Folders

So the correct answer via Ricoh is to get something calle Global Scan, which is used on many other brands of copier/printers This allows you to naveigate thru "ALL" network folders.

Law Firms have thousands of clients, most often separated by case type and year, so you can have 10-20-30 folders for each client, multiply that how many clients a firm has.

That is where document management comes in and a whole other set of issues.