R2022 feeder problem

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  • sasa12u
    Technician
    • Nov 2011
    • 39

    #1

    R2022 feeder problem

    Hi all,
    I'm junior tech for ricoh machine,i just to knw why i use the feeder to copy but the print out have black background at the center.b4 this i had try using intern-er print and portal print but the print out is ok. Anyone can help me to solve this prb???
  • sharpmind
    Trusted Tech

    250+ Posts
    • Sep 2009
    • 478

    #2
    Re: R2022 feeder problem

    Originally posted by sasa12u
    Hi all,
    I'm junior tech for ricoh machine,i just to knw why i use the feeder to copy but the print out have black background at the center.b4 this i had try using intern-er print and portal print but the print out is ok. Anyone can help me to solve this prb???
    Have you cleaned the optics and exposure glass?

    Comment

    • sasa12u
      Technician
      • Nov 2011
      • 39

      #3
      Re: R2022 feeder problem

      yes, all i do it ady...but stil like that,i ever try move and adjust the mirror in the scanner there,i found it the issue i mention can settle but once i off the machine and on back,the same prb stil come back.

      Comment

      • vargue
        Trusted Tech

        250+ Posts
        • Oct 2011
        • 404

        #4
        Re: R2022 feeder problem

        look as yo say print out is ok this threat must be in scanner clean it firmly clean mirrors and reflector and lens and detect that scanner didn't get any service code if yo have more info tell us .do yo take copy from feeder or scanner directly

        Comment

        • sasa12u
          Technician
          • Nov 2011
          • 39

          #5
          Re: R2022 feeder problem

          only i use feeder print got this problem,so any suggestion to solve this prb???

          Comment

          • sandmanmac
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Feb 2009
            • 3964

            #6
            Re: R2022 feeder problem

            Are the copies clean if you make a copy from the glass? If so, then there must be an obstruction, or some dirt on the filter glass

            Comment

            • sasa12u
              Technician
              • Nov 2011
              • 39

              #7
              Re: R2022 feeder problem

              ya,the copies is clean when i copy on the glass.finally i choose to change whole scanner from other machine and result is black background issue really can solve and i suspect the scanner out of position.

              Comment

              • Ollie1981
                Toner Monkey

                250+ Posts
                • Mar 2008
                • 418

                #8
                Re: R2022 feeder problem

                One thing to try before going too far with ordering parts/boards etc, get hold of the scanner under the left front corner and lift it upwards a bit. It might be customers leaning on the scanner has caused it to drop slightly at the corner where it isn't supported.

                This was more of a problem on the 1035 type machine but hey, if it doesn't work you've only lost a couple of minutes.

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