Aficio SP C232 sf *** Label Printing Issue ***

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  • Itsthepaper
    Supervisor

    50+ Posts
    • Dec 2007
    • 91
    #1

    Aficio SP C232 sf *** Label Printing Issue ***

    Trying to print labels and the quality didn't look good with plain paper setting. So I changed to label setting on the mainbody and on the printer in the PS driver, I selected Auto detect and also tried to point to tray 1 which is the tray that was set for labels. So the problem is that it doesn't print, machine hangs up and Process message blinks. I also tried thick paper setting and same issue.

    I'm a tech but only work on Konicaminolta, this Ricoh is my personal machine.

    Thanks, any help would be greatly appreciated.
    Love the Job Love the Work.
    Tags: aficio, friendly, paper, print, print speed, printer, printing, quality, ricoh, tech, work
    • Oze
      Ricoh Fanboy

      1,000+ Posts
      • Jul 2008
      • 1663
      #2
      Re: Aficio SP C232 sf *** Label Printing Issue ***

      Tried the bypass?

        Comment

        • Smee
          Trusted Tech

          100+ Posts
          • Aug 2009
          • 178
          #3
          Re: Aficio SP C232 sf *** Label Printing Issue ***

          haha - im a ricoh tech and there is no way I would buy one of those beasts....! Throw it away and buy a KM machine dude - sorry I cant be more help...

            Comment

            • techsass
              Trusted Tech

              Site Contributor
              100+ Posts
              • Dec 2010
              • 248
              #4
              Re: Aficio SP C232 sf *** Label Printing Issue ***

              Have you tried using the PCL driver?

                Comment

                • Itsthepaper
                  Supervisor

                  50+ Posts
                  • Dec 2007
                  • 91
                  #5
                  Re: Aficio SP C232 sf *** Label Printing Issue ***

                  PCL driver doesn't have any settings to change paper types. Only PS has settings to change paper types.
                  Love the Job Love the Work.

                    Comment

                    • Itsthepaper
                      Supervisor

                      50+ Posts
                      • Dec 2007
                      • 91
                      #6
                      Re: Aficio SP C232 sf *** Label Printing Issue ***

                      Re: Aficio SP C232 sf *** Label Printing Issue ***

                      haha - im a ricoh tech and there is no way I would buy one of those beasts....! Throw it away and buy a KM machine dude - sorry I cant be more help...


                      Smee, this machine was for free.
                      Love the Job Love the Work.

                        Comment

                        • rthonpm
                          Field Supervisor

                          2,500+ Posts
                          • Aug 2007
                          • 2847
                          #7
                          Re: Aficio SP C232 sf *** Label Printing Issue ***

                          I'm also a Ricoh tech and I have one (just the printer version but still...). When I've done labels I generally run them from the bypass (one at a time, slow I know but I never really trust labels) and set to either label or cardstock. This model really doesn't seem to like dual use (inkjet and laser) labels. You may want to try pure laser labels and see if you get a different result.

                            Comment

                            • patterson70
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • May 2010
                              • 586
                              #8
                              Re: Aficio SP C232 sf *** Label Printing Issue ***

                              May I ask why you feel the SP C232SF is not the best machine? I have a customer that uses it very heavily and has not had any real problems. Maybe he is lucky? I would like to know in advance any isues that might come up. Thanks

                                Comment

                                • Smee
                                  Trusted Tech

                                  100+ Posts
                                  • Aug 2009
                                  • 178
                                  #9
                                  Re: Aficio SP C232 sf *** Label Printing Issue ***

                                  If the machine was free Id certainly grab it...I kinda opened my mouth before I thought about what I was writing.

                                  Ive had no luck with them and I hate them with a passion (almost as much as the AF3224) - every single one of these ive seen has had fusing issues, jamming issues and the toner/drum assy never seems to last before the toner runs out....the drum fails before running out of toner so the client wants a free toner replacement. The fuser has a plastic bracket that ALWAYS breaks when the client gets a jam - cant buy the bracket gotta get the whole fuser, and its not cheap. Weird scanning issues coming out blue which was eventually a firmware fix, the interface is user un-friendly, to get into service mode takes a lot of patience and even to do something simple like firmware is aprocess in itself!.....in my experience they are just a horrible nasty little machine with lotsa werid faults and Im pretty sure they are made by a third party, not even Ricoh. And they are a PIG to take apart on site!

                                  But id definately take one if it was handed to me for free.

                                    Comment

                                    • teebee1234
                                      Service Manager

                                      Site Contributor
                                      1,000+ Posts
                                      • Jul 2008
                                      • 1670
                                      #10
                                      Re: Aficio SP C232 sf *** Label Printing Issue ***

                                      Originally posted by Itsthepaper
                                      Trying to print labels and the quality didn't look good with plain paper setting. So I changed to label setting on the mainbody and on the printer in the PS driver, I selected Auto detect and also tried to point to tray 1 which is the tray that was set for labels. So the problem is that it doesn't print, machine hangs up and Process message blinks. I also tried thick paper setting and same issue.

                                      I'm a tech but only work on Konicaminolta, this Ricoh is my personal machine.

                                      Thanks, any help would be greatly appreciated.
                                      I'm not sure why you're having an issue printing, it doesn't sound from your post that you are getting a mismatch. I have the 232dn as a personal printer at home and use the PCL driver with no issues using different stocks. When printing on labels, use the Thick setting instead of Labels. Thick setting will adjust the fuser temp and print speed to ensure proper fusing to the label paper, Label setting is only a moniker for reference and doesn't make any compensation for the thicker stock. I would recommend trying the PCL driver and setting the paper type to Thick in the machines paper type menu and on the driver.

                                        Comment

                                        • Itsthepaper
                                          Supervisor

                                          50+ Posts
                                          • Dec 2007
                                          • 91
                                          #11
                                          Re: Aficio SP C232 sf *** Label Printing Issue ***

                                          Thanks for the tip Teepee,

                                          I tried what you suggested and had the same results that I had with PS driver. When the machine receives the print job it just blinks the message (Processing) and nothing comes out. I'm baffled!!
                                          I could only get a print job out in Plain paper mode, if switch to a different paper type machine hangs up with (Processing) message blinking. Have you encountered this before? I double checked my machine and driver are matched with paper type label, thick, cardstock, I tried them all.
                                          Love the Job Love the Work.

                                            Comment

                                            • patterson70
                                              Senior Tech

                                              Site Contributor
                                              500+ Posts
                                              • May 2010
                                              • 586
                                              #12
                                              Re: Aficio SP C232 sf *** Label Printing Issue ***

                                              Thanks for your input, I appreciate that. I will keep an eye out for these problems. Do you recommend the Konica Minolta model? If so, could you tell me the model number? Also, does it have high yield toners like the SPC232 has where the cost per print is just over 10 cents?

                                                Comment

                                                • patterson70
                                                  Senior Tech

                                                  Site Contributor
                                                  500+ Posts
                                                  • May 2010
                                                  • 586
                                                  #13
                                                  Re: Aficio SP C232 sf *** Label Printing Issue ***

                                                  Have you tried deleting the printer driver and re-installing it from the ricoh-usa website? It could be corrupted -happens quite often, had a driver corrupted on an HP 4200 yesterday.

                                                    Comment

                                                    • rthonpm
                                                      Field Supervisor

                                                      2,500+ Posts
                                                      • Aug 2007
                                                      • 2847
                                                      #14
                                                      Re: Aficio SP C232 sf *** Label Printing Issue ***

                                                      Be sure to change the paper type for the tray you're using before sending the job. If you're printing from Tray 1, then change the paper type in the menu or web interface to be identical to the paper type you'll be using. Unless you do that you'll never get anything out of the machine.

                                                        Comment

                                                        • Smee
                                                          Trusted Tech

                                                          100+ Posts
                                                          • Aug 2009
                                                          • 178
                                                          #15
                                                          Re: Aficio SP C232 sf *** Label Printing Issue ***

                                                          So...if you send the job to print on label paper it hangs.....but if you send the SAME job to print on plain paper it works fine?

                                                          Sounds to me like its the controller board or the application....no SC codes when it hangs?

                                                          Clutching at straws now and really dont think it would matter but what about connecting via USB?

                                                            Comment

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