A2045e can't scan to folder

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  • mustdie
    Technician
    • Jul 2011
    • 26

    #1

    A2045e can't scan to folder

    Hi all,

    Today my problem is i can scan to folder through this machine to my laptop(Win7 Pro)but failed to scan to my boss laptop(same OS).
    I do same procedure but stil can't scan it.TQ
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2847

    #2
    Re: A2045e can't scan to folder

    This model doesn't fully support NTLMv2 which is native in Windows 7. Scanning is going to be an iffy proposition at best. Your best bet is going to be trying to scan via IP instead of the host name of the machine.

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    • Jomama46
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2008
      • 2900

      #3
      Re: A2045e can't scan to folder

      the same User name and pw must be installed on both laptops, be sure the folder is shared with Full control for Everybody.
      sigpic
      You never realize how cheap a professional is until after you let an amateur do it.
      A+; Network +; PDI+

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      • mustdie
        Technician
        • Jul 2011
        • 26

        #4
        Re: A2045e can't scan to folder

        Originally posted by Jomama46
        the same User name and pw must be installed on both laptops, be sure the folder is shared with Full control for Everybody.
        I already do that but failed..TQ

        Comment

        • sandmanmac
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Feb 2009
          • 3973

          #5
          Re: A2045e can't scan to folder

          I'd say your stuck with either setting up Scanrouter which will work on Win 7 as long as you disable UAC first , then configure the same as Win XP, or else scan to email or FTP

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