ricoh 2035 toner issue

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  • jonw
    Technician

    50+ Posts
    • Nov 2010
    • 57

    #1

    ricoh 2035 toner issue

    I been looking at an af 2035 (yes i know it's an old dog) Customer put in a new toner but still asking for toner. Bottle spins toner drops into dev unit but still asks for toner.dev'd m/c but throughs up sc391 .replaced td sensor same thing. TD sensor shows toner in dev low.It seems to be stuck in a loop . Manual suggests maybe i/o board .Any idea's ...? Been working on this range of m/c for 15 years so starting to get a bit personnel . Many thanks Jon
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: ricoh 2035 toner issue

    The mylars in the toner hopper tend to come off so the machine isn't supplying enough toner to the development unit. I would replace the toner hopper and pour in a fresh bag of developer.

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    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3979

      #3
      Re: ricoh 2035 toner issue

      You've done everything suggested in SM - except replace the I/O board, as you mentioned.

      Comment

      • Desert Rat
        Service Manager

        Site Contributor
        1,000+ Posts
        • May 2008
        • 1089

        #4
        Re: ricoh 2035 toner issue

        Jon,
        I have a customer with the Savin 8045 (Aficio 3045) use toner for an "E" model.
        It gave very heavy background on copies. I ran as much black copy as I could
        and then installed the right toner. The copies still had some background and
        I was going to change the developer mix, but two days later the background
        was gone. It still ran the developer for another 75K before it started giving
        ID sensor codes.
        If you have changed the developer mix then yes it could be it is not adding
        enough toner. If not, I would be inclined to think the developer mix ratio
        to toner is never going to be correct.
        Just a thought.

        DR

        Comment

        • ZeusGT
          Trusted Tech
          • Feb 2008
          • 271

          #5
          Re: ricoh 2035 toner issue

          I'm with Eric1968....

          Take the toner hopper apart and make sure all the mylars are on the toner hopper. There are 4 of them and if one of them is missing, then it will cause all kinds of problems. Never hurts to make certain that all the mylars are there. It's much cheaper than paying for a Ricoh board!
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          • sakura
            Trusted Tech
            • Dec 2009
            • 132

            #6
            Re: ricoh 2035 toner issue

            Originally posted by ZeusGT
            I'm with Eric1968....

            Take the toner hopper apart and make sure all the mylars are on the toner hopper. There are 4 of them and if one of them is missing, then it will cause all kinds of problems. Never hurts to make certain that all the mylars are there. It's much cheaper than paying for a Ricoh board!
            Taking a toner hopper apart is a good idea but is it really worth it? You can purchase a brand new toner hopper for less than $50 and will not have any issues for at least some time if Mylar went bad it is no guarantee that it will not fail again after reinstall.

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            • kannuki2
              Trusted Tech
              250+ Posts
              • Feb 2012
              • 398

              #7
              Re: ricoh 2035 toner issue

              OR you can order A232 3240 Cover- Toner Bottle Ass'y for $6 dollars a piece and you can keep it in car stock for the new MP4000 - MP 5001 toner hopper.

              Comment

              • Desert Rat
                Service Manager

                Site Contributor
                1,000+ Posts
                • May 2008
                • 1089

                #8
                Re: ricoh 2035 toner issue

                Well Jonw,
                Been almost a year what was the problem?

                DR

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