Ricoh MPC 2500

[leo34staffs]

Hi guys,

I have a customer who prints from a bespoke package, where it looks like you cannot specify the paper type within the application.

The trouble is that they print on a thick paper type on one of the trays and the application will not select thick!!

Are there any solutions or workarounds to overcome this?? as specifying the tray on the copier as thick results in the machine asking for plain paper, when that tray is printed to from that application.

[TonerMunkeh]

Re: Ricoh MPC 2500

Say they're printing from Sage, set up a seperate printer called "Sage Printer" for the application to use and set the paper type to Thick 1 in Printing Preferences. That's how I normally deal with stupid bespoke packages.

[leo34staffs]

Re: Ricoh MPC 2500

I thought of that , although they pay a license fee for each printer installed, maybe the only option, thanks for the input.

[teebee1234]

Re: Ricoh MPC 2500

You could set 'auto continue' to immediate in User Tools. That would override the mismatch.

[leo34staffs]

Re: Ricoh MPC 2500

You could set 'auto continue' to immediate in User Tools. That would override the mismatch.

Many thank yous, that worked fine for me!! Cheque is in the post!!

[mikadonovan]

Re: Ricoh MPC 2500

You could set 'auto continue' to immediate in User Tools. That would override the mismatch.

Your post just remedied a problem similar to this I have on another machine. Thanks, TB.

[Jomama46]

Re: Ricoh MPC 2500

Good thinking, Teebee