Lanier LD 335C (Ricoh3235) - No Toner message and SC 386

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  • jptl2461
    • Apr 2025

    #1

    [Error Code] Lanier LD 335C (Ricoh3235) - No Toner message and SC 386

    Installed new OEM blk toner but still states no toner. Also, prints very light when it does print; then pops back message no toner. Sometimes pops-up SC 386 message as well.

    Any thoughts or assistance is greatly appreciated.
  • knobby
    Technician

    50+ Posts
    • Oct 2008
    • 75

    #2
    Could be worn black Dev unit ... possibly the transfer belt backup lever pointing to 10 o'clock instead of 2 o'clock ( seen that a few times) are you a tec. Or user?

    Comment

    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458

      #3
      Re: Lanier LD 335C (Ricoh3235) - No Toner message and SC 386

      Besides a bad DV-Unit, the Development Clutch can also be defective.

      Comment

      • jptl2461

        #4
        Re: Lanier LD 335C (Ricoh3235) - No Toner message and SC 386

        Thank you for the responses. I am a user. I reset the Dev Unit and received the same print outs. I have scanned the original and the copy. Let me know if this looks like it is a Dev Unit issue.

        CopyResults.pdf

        Thank you again for your time

        Comment

        • sandmanmac
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Feb 2009
          • 3963

          #5
          Re: Lanier LD 335C (Ricoh3235) - No Toner message and SC 386

          Originally posted by jptl2461
          Thank you for the responses. I am a user. I reset the Dev Unit and received the same print outs. I have scanned the original and the copy. Let me know if this looks like it is a Dev Unit issue.

          [ATTACH]14586[/ATTACH]

          Thank you again for your time
          What do you mean "reset"? Replaced? With that low density, I'd start by replacing the unit

          Comment

          • JustManuals
            Field Supervisor

            5,000+ Posts
            • Jan 2006
            • 9838

            #6
            Re: Lanier LD 335C (Ricoh3235) - No Toner message and SC 386

            This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

            Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

            Paul@justmanuals.com

            Comment

            • jptl2461

              #7
              Re: Lanier LD 335C (Ricoh3235) - No Toner message and SC 386

              Originally posted by sandmanmac
              What do you mean "reset"? Replaced? With that low density, I'd start by replacing the unit
              I reset in SP mode without replacing the Dev unit. Ordered a replacement OEM Dev Unit and should have it mid next week. Will report back. Thank you.

              Comment

              • ucinn
                Trusted Tech

                250+ Posts
                • Jun 2009
                • 383

                #8
                Re: Lanier LD 335C (Ricoh3235) - No Toner message and SC 386

                Originally posted by jptl2461
                I reset in SP mode without replacing the Dev unit. Ordered a replacement OEM Dev Unit and should have it mid next week. Will report back. Thank you.
                I would bet that the developer drive clutch is bad also. Do you know how many prints were on this developer unit before you reset it?

                Comment

                • jptl2461

                  #9
                  Re: Lanier LD 335C (Ricoh3235) - No Toner message and SC 386

                  Originally posted by ucinn
                  I would bet that the developer drive clutch is bad also. Do you know how many prints were on this developer unit before you reset it?
                  I do not know. It was printing great, showing 2/5 toner in the middle of a 600 page print job, then showed out of toner (even though it had toner). After which, replaced with a new OEM toner and started having this issue.

                  Would you recommend replacing the developer drive clutch along with the Dev unit at the same time or wait to see if it truly needs to be replaced?

                  Thank you, JP

                  Comment

                  • ucinn
                    Trusted Tech

                    250+ Posts
                    • Jun 2009
                    • 383

                    #10
                    Re: Lanier LD 335C (Ricoh3235) - No Toner message and SC 386

                    Originally posted by jptl2461
                    I do not know. It was printing great, showing 2/5 toner in the middle of a 600 page print job, then showed out of toner (even though it had toner). After which, replaced with a new OEM toner and started having this issue.

                    Would you recommend replacing the developer drive clutch along with the Dev unit at the same time or wait to see if it truly needs to be replaced?

                    Thank you, JP
                    That's entirely up to you, it could be that a gear in the dev unit went bad or an auger broke. You'll know within 5000 copies of replacing the dev unit if the clutch is bad. Usually when the clutch goes bad you will have void areas in a diagonal criss cross across your page first before it gets that bad.

                    Comment

                    • jptl2461

                      #11
                      Re: Lanier LD 335C (Ricoh3235) - No Toner message and SC 386

                      Replaced with new OEM Black Dev Unit; worked like a charm. Perfect copies.

                      Thanks to all responses!

                      JP

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