A1035 can't install IP address

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  • mustdie
    Technician
    • Jul 2011
    • 26

    #1

    A1035 can't install IP address

    Hello,
    I Have A1035 but I can't install IP address to set printer...anyone please guide me
  • teebee1234
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1670

    #2
    Re: A1035 can't install IP address

    Exactly how far do you get in the process? Do you get to the IP address windows and it won't accept input or something else?

    Comment

    • mustdie
      Technician
      • Jul 2011
      • 26

      #3
      Re: A1035 can't install IP address

      I go to user tools,system setting and interface.when I push Ip address it dont let you to change anything

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3973

        #4
        Re: A1035 can't install IP address

        Originally posted by mustdie
        I go to user tools,system setting and interface.when I push Ip address it dont let you to change anything
        So is it set on "auto obtain" and there is no "change" or "specify" option? any other message displayed?

        Comment

        • mustdie
          Technician
          • Jul 2011
          • 26

          #5
          Re: A1035 can't install IP address

          No..No any option you can touch to change it

          Comment

          • sandmanmac
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Feb 2009
            • 3973

            #6
            Re: A1035 can't install IP address

            Originally posted by mustdie
            No..No any option you can touch to change it
            Please feel free to provide some extra details, it really does help... such as: was it working before? have you just installed the network board and are trying to configure it? If so, are you sure you have installed all necessary dimms, etc.
            Are the lights on on the NIB?

            Comment

            • Eric1968
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2458

              #7
              Re: A1035 can't install IP address

              You can always try to reset your System Settings by pressing # when you select System Settings. Maybe some network setting is causing it.

              Comment

              • teebee1234
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jul 2008
                • 1670

                #8
                Re: A1035 can't install IP address

                Is the Printer option showing in User Tools and if so, can you print out a configuration page? List everything you can relating to the history of this particular mfp.

                Comment

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