Savin C9120 Mac printing issues

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  • jasonofx
    Service Tech

    50+ Posts
    • Nov 2006
    • 64

    #1

    Savin C9120 Mac printing issues

    I have a Savin C9120 with the PS card installed and showing in the copier menu. The C9120 is on the network, and I have set up 6 windows pc of various OS's to Print, lan-fax, scan to smb, and scan to email is functional as well.
    I have a Mac running OSX10.7, i downloaded the latest PPD, added the printer by IP, and when you send a print job, the data light just flashes indefinitely, resulting in having to cycle power. Just for fun, I removed and re-added the printer via Bonjour, because the Mac is clearly auto-detecting it. Same problem.
    I have another user coming in with a different Mac, and I'll see how that one does whenever it gets here.
    Thoughts, suggestions, questions, solutions?
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2859

    #2
    Re: Savin C9120 Mac printing issues

    Make sure the software on the Mac is up to date. Lion thus far has been quite buggy and doesn't play nice with non-Apple equipment. The latest flavour is 10.7.3.

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    • jasonofx
      Service Tech

      50+ Posts
      • Nov 2006
      • 64

      #3
      Re: Savin C9120 Mac printing issues

      Originally posted by rthonpm
      Make sure the software on the Mac is up to date. Lion thus far has been quite buggy and doesn't play nice with non-Apple equipment. The latest flavour is 10.7.3.
      Yes, one of the Macs has 10.7.3, the other I finally got to test has 10.6.8. They both fail. During troubleshooting, I found out that while the PS option shows up in the configuration list, you cannot print a PS config sheet. The Data light just flashes and eventually requires a hard reset. All other internal reports print fine. I contacted Savin, he thinks the PS card is corrupt. We are ordering a new one and will try it in a few days when it gets here. I'll be sure to update. Thanks!

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