Ricoh Goose's Guide 2012

[pocket aces]

Re: Ricoh Goose's Guide 2012

The guy who keep and updated the gooses guild is gone laid off with the rest of the NJ. help desk. It most likely will never be updated again what a shame. Ricoh is going down hill very fast. I am an original Ricoh employee and thinking of jumping ship myself.

[drwevil]

Re: Ricoh Goose's Guide 2012

The guy who keep and updated the gooses guild is gone laid off with the rest of the NJ. help desk. It most likely will never be updated again what a shame. Ricoh is going down hill very fast. I am an original Ricoh employee and thinking of jumping ship myself.

you lost me on the "NJ"

I was helpdesk and responsible for @remote and finding out why the toner orders never got thorough....

[pocket aces]

Re: Ricoh Goose's Guide 2012

you lost me on the "NJ"

I was helpdesk and responsible for @remote and finding out why the toner orders never got thorough....

The help desk for service Tech. went to Atlanta all the guys that helped the techs did not go to Alanta and the one who keeped gooses is gone.

[drwevil]

Re: Ricoh Goose's Guide 2012

The help desk for service Tech. went to Atlanta all the guys that helped the techs did not go to Alanta and the one who keeped gooses is gone.

I moved from national tech/customer support helpdesk to a dealer and back on the tools to be closer to family :-D

So doing much the same thing but on a smaller scale... still supporting other dealers nationally tho.

[slimslob]

Re: Ricoh Goose's Guide 2012

The guy who keep and updated the gooses guild is gone laid off with the rest of the NJ. help desk. It most likely will never be updated again what a shame. Ricoh is going down hill very fast. I am an original Ricoh employee and thinking of jumping ship myself.

To generate the Guide is rather simple. It is merely the database that tech support uses output to an Excel spread sheet. It disappeared at the same time that they created the online Goose's Guide on TSRC. The online one is a pain to try to find anything in.

[drwevil]

Re: Ricoh Goose's Guide 2012

To generate the Guide is rather simple. It is merely the database that tech support uses output to an Excel spread sheet. It disappeared at the same time that they created the online Goose's Guide on TSRC. The online one is a pain to try to find anything in.

The GKM search is the worst.... I've found some very useful information ....while searching for something else :-/

[mikadonovan]

Re: Ricoh Goose's Guide 2012

Found a nice sc error code reference site while looking up an sc, seems to have many models available:

http://www.printcopy.info/?mod=free&...ficio%20MP6002

Ive been using that site for about a year now. It's really nice to have that reference material available on my android phone. Sure beats pulling out the old laptop when you need to look a code up.

[zed255]

Re: Ricoh Goose's Guide 2012

Last update was January 2017:

GG-01-2017.zip

[sandmanmac]

Re: Ricoh Goose's Guide 2012

Last update was January 2017:

[ATTACH]35835[/ATTACH]

Greatly appreciated as always!

[barratec]

Re: Ricoh Goose's Guide 2012

Thank you so much!!!