Toner KATUM and COPYMIX

**Gift** · 03-20-2012, 10:50 PM

Re: Toner KATUM and COPYMIX

Never heard of it - I just know Katun. I never made good experiences with non-original toner in combination with Ricoh in the past. The color accuracy might looks crap or the pcu units/toner pumps dies or you'll get trouble with the fuser. Sometimes the stuff even smells terribly during fusing process - who knows what's inside. That's basicly why I never recommend non-original stuff - maybe it's not all that bad but I tend to not to take the risk.

**sandmanmac** · 03-20-2012, 11:39 PM

Re: Toner KATUM and COPYMIX

Originally posted by Gift

Never heard of it - I just know Katun. I never made good experiences with non-original toner in combination with Ricoh in the past. The color accuracy might looks crap or the pcu units/toner pumps dies or you'll get trouble with the fuser. Sometimes the stuff even smells terribly during fusing process - who knows what's inside. That's basicly why I never recommend non-original stuff - maybe it's not all that bad but I tend to not to take the risk.

Agree 100%! -especially on colour machines, although I only use OEM toner in ALL Ricoh's. They run cleaner, produce better quality, give higher yields, extend the life of consumables, and save you (the tech) many extra service service calls, and often even cause many strange problems that might never otherwise occur, which, when posted here, the techs first question will be "are you using OEM toner"?
I won't even sell it to 'time and materials clients', because then I'm on the hook when it screws up. I tell them they can go ahead and buy it elsewhere after explaining why. Then I make my money on the Service afterwards, with an "I told you so" to boot!

**zed255** · 03-21-2012, 01:14 AM

Re: Toner KATUM and COPYMIX

Originally posted by sandmanmac

Agree 100%! -especially on colour machines, although I only use OEM toner in ALL Ricoh's. They run cleaner, produce better quality, give higher yields, extend the life of consumables, and save you (the tech) many extra service service calls, and often even cause many strange problems that might never otherwise occur, which, when posted here, the techs first question will be "are you using OEM toner"?
I won't even sell it to 'time and materials clients', because then I'm on the hook when it screws up. I tell them they can go ahead and buy it elsewhere after explaining why. Then I make my money on the Service afterwards, with an "I told you so" to boot!

When I worked in dealer-land we had a brief foray into aftermarket toners, developers and various rollers. They were almost all a waste of time, effort and money, save for a few decent fuser rollers we found. Ricoh stuff has enough trouble getting yield and running clean-ish without the complication of aftermarket supplies and components.

Run, run away as fast as you can from the aftermarket garbage!

**Butrus** · 03-21-2012, 08:23 AM

Re: Toner KATUM and COPYMIX

Never had any problems with Katun
Copymix I never heard of...
Integral is also good.

**coolbeer** · 03-21-2012, 10:58 AM

Re: Toner KATUM and COPYMIX

As a dealer we are always trying alternative toners, most have their problems, but Katin is probably the best of a bad bunch.
They never print as many as the originals and long term always have a bad effect on machines.
The type of paper customers use also matters. On alternative toners high quality thicker papers don't always fuse correctly.

Long term tests for use have proved there is no cost saving when you factor in increased service call outs and the extra parts needed to repair machines.

Ricoh in particular are ripping people off with their excess toner pricing, but if you want reliability, they got you by the balls !!!!!!

**Tuga** · 03-22-2012, 08:58 PM

Re: Toner KATUM and COPYMIX

HI

Thanks for the opinions.
I agree with you guys,but my boss does not want use another toner.Always goes for the cheapest.Already told you that the toner sucks, but i do not reason.

Thanks again

**copiman** · 03-22-2012, 09:53 PM

Re: Toner KATUM and COPYMIX

Originally posted by Tuga

HI

Thanks for the opinions.
I agree with you guys,but my boss does not want use another toner.Always goes for the cheapest.Already told you that the toner sucks, but i do not reason.

Thanks again

Here is something I did years ago that might help you. I'm assuming your talking about copiers. When I had a machine that was using non OEM developers and toners and it was giving me problems with keeping good copy quality, I would ask to do a test. Remove all toner and developer from the machine. Install OEM developer and toner. Make sure everything else is in good shape like drum, blade, charge, etc... Monitor the machines performance. This may prove to your boss that the extra $$$ for OEM may cut down on service calls and premature part failures. OH, almost forgot, you may keep a customer. Good luck.

**SUDDEN** · 11-20-2012, 03:21 PM

Re: Toner KATUM and COPYMIX

Originally posted by Butrus

Never had any problems with Katun
Copymix I never heard of...
Integral is also good.

We used Integral toner in Mpc 2500, its not working. Because of the Integral toners we must change 10-12 Drums and 7-8 developers. Not good buisness, and Integral have no Warranty...

**Butrus** · 11-20-2012, 03:59 PM

Re: Toner KATUM and COPYMIX

You had to replace the drum becouse of non OEM toner?
How so?

**CableGuy** · 11-20-2012, 04:49 PM

Re: Toner KATUM and COPYMIX

You may want to look for another job, coz if that's the way your boss does business he isn't going to have one for too long. Simply because you're gonna piss all your customers off and say bye bye to them. I used to work for a co. that pulled that shit, time after time I proved that in the end it will cost you more.

**Herostrat** · 11-20-2012, 08:29 PM

Re: Toner KATUM and COPYMIX

Oodly enough I'd say that Integral in some cases has beter and darker print than OEM toner on Ricoh...BUT that's not worth the trouble after...and it's in SOME cases.
Unfortunately I allso work in a place using Integral toner in ewerything,this gives us alot...ALOT of headaches.
Good side is that we are considered to be Ricoh "mad skill engenears"...dealing with unseen and unheard of ishues...all posible problems that may happen.
Bad side is that I'm starting to freak out,customers don't allways have patience...some guy today even yelled at me when he saw gray print after toner replacing...take out tools...open machine...it's crap!
We instal for-use parts in collor machines...imagine the torment with that...neverending strugle.
Avoid...I repeat AVOID ewerything with "for use" writen on it!

**Tuga** · 11-20-2012, 08:43 PM

Re: Toner KATUM and COPYMIX

HI
Herostra
I still use toner Katum machines in Color and Black and White, and I am full of problems, developers spoiled and errors on fusor and so on, only headaches .....

**sakura** · 11-21-2012, 05:02 AM

Re: Toner KATUM and COPYMIX

Well, wrapping off everything said - generic toners are SUCKS and not worth a try. Also DO NOT forget that Ricoh will cancel your warranty coverage as soon as they figure out that you have used a generic toner. So if you are on a contract you will have to pay to clean up all sh.. left behind by using this generic powder. No excuses accepted - Ricoh doesn't cover cost of repair if something no genuine (recommended) used on their machines.
So, think TWICE before trying to save few $$$ you may end up paying MUCH more than you saved... I mean MUCH more...

**bat** · 11-21-2012, 08:17 AM

Re: Toner KATUM and COPYMIX

Never had problems with Katun toners, but Integral is a nightmare...

Toner KATUM and COPYMIX

Toner KATUM and COPYMIX

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